REDCap (https://redcap.partners.org/redcap) is currently experiencing access issues for anyone using an internal Partners network. Users outside the network should still be able to...
REDCap (https://redcap.partners.org/redcap) upgrades to v9.1.22 scheduled for Friday December 13th, 6:30AM EST are complete. REDCap was offline from 6:36-6:58 AM EST.
This upgrade includes a number of...
The PEAS team is pleased to recommend the upgrade to macOS Catalina 10.15 in the Enterprise.
All issues with Enterprise Services have been resolved. Prior to...
The ERIS Infrastructure team completed the patching of ERIS Production VM's, Databases, and systems.
Please check your VM, database, or applications to validate that it is...
The ERIS Non-Production patching of DIPR VM's ran longer than anticipated and may continued throughout the day on Thursday December 5th, 2019.
ERIS Hosted Services MySQL and PostgreSQL underwent server maintenance on Saturday, December 7th, 2019 from 9:00AM to 7:00PM EST. There was a short period of unavailability during the maintenance...
Server maintenance is was scheduled for this website on Saturday, December 7th, 2019 from 9:00AM to 7:00PM EDT. This website to be down for a short time during the...
Partners Healthcare REDCap: Scheduled Downtime
REDCap (https://redcap.partners.org/redcap) server maintenance is scheduled for Saturday, December 7th, 2019 from 9:00AM to 2:00PM EST. Please expect REDCap to be...
Applies to: All Production and Non-Production DIPR VM's, databases and systems
The ERIS Infrastructure team continued patching all Non-Production and Production VM's and Systems this week...
Annual service and preventive maintenance of the UPS and Backup batteries will be performed next week. The UPS will be placed into bypass on utility...
From Thursday, November 21, 2019 through Monday, December 2, 2019 at 8a.m., there will be limited List Manager (Lyris) support. The infrastructure will be supported, so...
REDCap (https://redcap.partners.org/redcap) was currently experiencing sporadic WebDAV/file server issues. These include users not being able to export data, upload files, or access uploaded files. ...
The GitLab service (https://gitlab.partners.org/) has been restored after a major outage.
A major storage outage incident took place during a scheduled storage controller...
Several research websites and services were unavailable from Sunday, November 10, 2019 starting around 9p.m. until Monday, November 11 around 3:30p.m. EDT.
The root of...
ERIS Website Hosting Services are restored as of 12:30 PM EDT on Monday, November 11, 2019. Several research websites and services were unavailable beginning on Sunday, November 10...
REDCap (https://redcap.partners.org/redcap) server maintenance is scheduled for Saturday, November 2nd, 2019 from 9:00AM to 2:00PM EST. Please expect REDCap to be down for a short time during the...
On Sunday, November 10, 2019, Dell Compellent SAN Controllers were replaced with new SC9000s. Many of our services rely on Compellent Storage Area Network (SAN) for underlying...
The https://rc.partners.org website was offline for a short period during routine maintenance on Saturday, September 28 from 9a.m.-2p.m. EDT.
Please contact @email with any questions or concerns.
The https://rc.partners.org website was offline for a short period of time for infrastructure maintenance that took place Sunday, September 22 from 9:30p.m. to midnight EDT.
Please contact @email...
The MySQL PostgreSQL and Storage Maintenance on Sunday Evening has Completed.
The MySQL, PostgreSQL, and Storage Maintenance that was scheduled for Saturday, September, 21st 2019...
Applies to: iOS Users enrolled in MobileIron
The Partners MobileIron/EMM team has completed testing on latest GM build of iOS 13.1 Beta. Apple released iOS 13.0 on...
Microsoft is ending support for Windows 7. If you are currently running Windows 7 or older, you must upgrade to Windows 10 Professional by Jan...
Applies to: All DIPR Servers
Production servers hosted by ERIS were patched on Saturday, September 28 starting at 9AM. If you are the owner of a server hosted...
The ERIS Infrastructure team completed the maintenance on the ERIS MySQL and ERIS PGSQL servers. All servers and databases are up and online. If you...
This website was offline for a brief period during the maintenance window for MySQL Server patching on Saturday, August 24 between 9:00a.m. - Noon. EDT. This website, https://rc.partners.org, was unavailable for a few minutes while the...