REDCap (https://redcap.partners.org/redcap) is currently experiencing issues with general slowness and data being submitted.
The appropriate teams are working to resolve these issues...
REDCap (https://redcap.partners.org/redcap) is now back online. REDCap was offline from 10:40AM-2:00PM while the data was migrated from one server to another.
We recommend...
Applies to: Staff and Visitors at Assembly Row
Partners HealthCare continues to enhance the Network Access Control (NAC) program at Assembly Row...
REDCap (https://redcap.partners.org/redcap) is currently experiencing intermittent access issues for anyone using an internal Partners network. Users outside the network should still be able...
Applies to: All List Manager (Lyris) Administrators
From Friday December 27, 2019 through Monday, January 6 at 8a.m., there will be limited List Manager (Lyris) support...
The Research Computing website, https://rc.partners.org, was offline from 7:10-7:17a.m. EDT time on Monday, December 23, 2019 while platform updates were applied.
Please contact @email if you...
REDCap (https://redcap.partners.org/redcap) is currently experiencing access issues for anyone using an internal Partners network. Users outside the network should still be able to...
REDCap (https://redcap.partners.org/redcap) upgrades to v9.1.22 scheduled for Friday December 13th, 6:30AM EST are complete. REDCap was offline from 6:36-6:58 AM EST.
This upgrade includes a number of...
The PEAS team is pleased to recommend the upgrade to macOS Catalina 10.15 in the Enterprise.
All issues with Enterprise Services have been resolved. Prior to...
The ERIS Infrastructure team completed the patching of ERIS Production VM's, Databases, and systems.
Please check your VM, database, or applications to validate that it is...
The ERIS Non-Production patching of DIPR VM's ran longer than anticipated and may continued throughout the day on Thursday December 5th, 2019.
ERIS Hosted Services MySQL and PostgreSQL underwent server maintenance on Saturday, December 7th, 2019 from 9:00AM to 7:00PM EST. There was a short period of unavailability during the maintenance...
Server maintenance is was scheduled for this website on Saturday, December 7th, 2019 from 9:00AM to 7:00PM EDT. This website to be down for a short time during the...
Partners Healthcare REDCap: Scheduled Downtime
REDCap (https://redcap.partners.org/redcap) server maintenance is scheduled for Saturday, December 7th, 2019 from 9:00AM to 2:00PM EST. Please expect REDCap to be...
Applies to: All Production and Non-Production DIPR VM's, databases and systems
The ERIS Infrastructure team continued patching all Non-Production and Production VM's and Systems this week...
Annual service and preventive maintenance of the UPS and Backup batteries will be performed next week. The UPS will be placed into bypass on utility...
From Thursday, November 21, 2019 through Monday, December 2, 2019 at 8a.m., there will be limited List Manager (Lyris) support. The infrastructure will be supported, so...
REDCap (https://redcap.partners.org/redcap) was currently experiencing sporadic WebDAV/file server issues. These include users not being able to export data, upload files, or access uploaded files. ...
The GitLab service (https://gitlab.partners.org/) has been restored after a major outage.
A major storage outage incident took place during a scheduled storage controller...
Several research websites and services were unavailable from Sunday, November 10, 2019 starting around 9p.m. until Monday, November 11 around 3:30p.m. EDT.
The root of...
ERIS Website Hosting Services are restored as of 12:30 PM EDT on Monday, November 11, 2019. Several research websites and services were unavailable beginning on Sunday, November 10...
REDCap (https://redcap.partners.org/redcap) server maintenance is scheduled for Saturday, November 2nd, 2019 from 9:00AM to 2:00PM EST. Please expect REDCap to be down for a short time during the...
On Sunday, November 10, 2019, Dell Compellent SAN Controllers were replaced with new SC9000s. Many of our services rely on Compellent Storage Area Network (SAN) for underlying...
The https://rc.partners.org website was offline for a short period during routine maintenance on Saturday, September 28 from 9a.m.-2p.m. EDT.
Please contact @email with any questions or concerns.
The https://rc.partners.org website was offline for a short period of time for infrastructure maintenance that took place Sunday, September 22 from 9:30p.m. to midnight EDT.
Please contact @email...