The following guidance will help you get started with your device at Mass General Brigham (MGB).
Download the Getting Started Flyer
Are you looking for web browser email (webmail)? Visit https://outlook.office365.com/owa/.
Per policy, Mass General Brigham (MGB) mandates encryption to help secure confidential data including protected health information (PHI), personally identifiable information (PII), and any other non-public information that would subject MGB, the data owner, or the data subjects, to harm if accessed by unauthorized individuals. MGB policy requires you to encrypt all laptops, smart phones, and mobile devices if used to access MGB systems or data, including email.
- Please contact the IS Service Desk for assistance with encrypting your device.
- Please contact your Information Security Officer with any questions or concerns regarding the above.
Visit the Information Security section for additional encryption information.
- VPN (Virtual Private Network)
- With VPN you can access email, Partners intranet sites, many Partners clinical applications and data you have stored on the Partners Network.
- SSH (Secure Shell)
- With SSH you can access our High Performance Computing resources as well additional servers and resources hosted by ERIS
- GoToMyPC
- With GoToMyPC you can access your desktop computer at work from any web browser in real time without VPN.
- Additional information can be found in the Remote Access section of the website.
MGB Standard Windows Devices
- Office365 can be obtained by contacting the IS Service Desk.
Non-Standard Windows Devices
- Office365 can be obtained by visiting www.office.com and logging in using your default email address. Once logged in click on "Install Office" in the upper right hand corner to download Office365.
- To learn more about what is considered a "standard vs. "non-standard" computer at Partners, please read this KnowledgeBase article.
Macintosh Devices
- Office365 for Mac can be obtained by visiting www.office.com and logging in using your default email address. Once logged in click on "Install Office" in the upper right hand corner to download Office365.
- Additional information can be found in the Knowledge Base.
New Archive System
With Exchange Online, a new archive system replaces Enterprise Vault. Archived messages are stored in folders as another mailbox in Outlook, which makes searching for older items faster and more efficient!
- A new set of archive folders will appear in your mailbox. All of the messages stored in your vault will be copied to these new folders. This process may take up to three days to complete.
- Messages older than 2 months will no longer appear as Enterprise Vault "stubs" in your inbox. During your move, some of these messages may appear twice.
- Once all of your archived messages are copied, you will no longer use Enterprise Vault to manage your archives.
- Search for items in your new archive folders as you do with the rest of your email in Outlook. No more trips to the Vault!
Any items in your primary mailbox-- mail, calendar items, notes, and tasks-- older than three years are automatically moved to your archive mailbox. Items older than ten years are permanently removed from your archive mailbox.
Microsoft Outlook Web Access (OWA) allows you to check MGB email accounts via a web browser: http://outlook.office365.com/owa
