The following guidance will help you get started with your device at Partners HealthCare.
Download the Getting Started Flyer
Are you looking for web browser email (webmail)? Visit https://outlook.partners.org/owa.
Per policy, Partners HealthCare mandates encryption to help secure confidential data including protected health information (PHI), personally identifiable information (PII), and any other non-public information that would subject Partners, the data owner, or the data subjects, to harm if accessed by unauthorized individuals. Partners HealthCare policy requires you to encrypt all laptops, smart phones, and mobile devices if used to access Partners HealthCare systems or data, including email.
- Please contact the IS Service Desk for assistance with encrypting your device.
- Please contact your Information Security Officer with any questions or concerns regarding the above.
Visit the Information Security section for additional encryption information.
- VPN (Virtual Private Network)
- With VPN you can access email, Partners intranet sites, many Partners clinical applications and data you have stored on the Partners Network.
- SSH (Secure Shell)
- With SSH you can access our High Performance Computing resources as well additional servers and resources hosted by ERIS
- GoToMyPC
- With GoToMyPC you can access your desktop computer at work from any web browser in real time without VPN.
- Additional information can be found in the Remote Access section of the website.
PHS Standard Workstations
- Office 2016 Pro Plus can be obtained by contacting the IS Service Desk.
Non-Standard Windows Devices
- Office 2016 can be obtained by contacting the IS Service Desk.
- To learn more about what is considered a "standard vs. "non-standard" computer at Partners, please read this KnowledgeBase article.
Macintosh Devices
- Office 2011 for Mac OS X can be obtained through PEAS. This requires an Intel processor and Mac OS X 10.5.8 and up. Enroll in PEAS, launch the Self Service application and install.
- Office 2016 for Mac OS X can be obtained through PEAS. This requires Mac OS X 10.10 and up. Enroll in PEAS, launch the Self Service application and install.
- Additional information can be found in the KnowledgeBase.
New Archive System
With Exchange Online, a new archive system replaces Enterprise Vault. Archived messages are stored in folders as another mailbox in Outlook, which makes searching for older items faster and more efficient!
- A new set of archive folders will appear in your mailbox. All of the messages stored in your vault will be copied to these new folders. This process may take up to three days to complete.
- Messages older than 2 months will no longer appear as Enterprise Vault "stubs" in your inbox. During your move, some of these messages may appear twice.
- Once all of your archived messages are copied, you will no longer use Enterprise Vault to manage your archives.
- Search for items in your new archive folders as you do with the rest of your email in Outlook. No more trips to the Vault!
Microsoft Outlook Web Access (OWA) allows you to check Partners email accounts via a web browser: http://outlook.office365.com/owa
