grey - no status, general alert

Login fails when accessing a page on this website

July 29, 2024 9:05 am

When trying to access a page on this website, and are prompted to login, if the login fails please try these two things before submitting...

grey - no status, general alert

Non-MGB Managed Devices: Update Your Browser Settings for Smoother Log On with Okta

July 16, 2024 8:43 am

If you have a Non-MGB Managed Device (personal device you use for work), please take the following steps to update your internet browser settings before...

green - services online

Complete: Brief Freezerworks Restart

June 14, 2024 5:10 pm to 5:20 pm

At 5:10 PM today, Friday, June 14, 2024, Freezerworks will be restarted to clear out a number of "stuck" login sessions. 

To prevent stuck sessions...

red - services offline, issue, active work

Upcoming Cybersecurity Changes

May 21, 2024 5:50 pm

Upcoming Cybersecurity Changes. MGB is taking immediate steps to strengthen our cybersecurity defenses

green - services online

ALERT: SAS Server users: erissas04 is now available.

May 9, 2024 3:09 pm

The SAS Server (erissas04) is back online and available.

red - services offline, issue, active work

Security Alert: Update PuTTY, WinSCP, FileZilla, TortoiseGit, and TortoiseSVN ASAP Users of PuTTY, WinSCP, FileZilla, TortoiseGit, and TortoiseSVN need to update those applications as soon as possible.

April 19, 2024 12:34 pm

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Enterprise Research IS Alert

Security Alert: Update PuTTY, WinSCP, FileZilla, TortoiseGit, and TortoiseSVN ASAP

Users of PuTTY, WinSCP, FileZilla, TortoiseGit, and TortoiseSVN need

...

green - services online

Freezerworks is Working

March 27, 2024 5:22 pm to March 28, 2024 5:22 pm

Freezerworks access was only out for a small subset of users, and is now back for everyone

green - services online

Freezerworks Server has been Restored

December 6, 2023 1:34 pm to 5:00 pm

The server has been restored.

red - services offline, issue, active work

Accessing Confluence and JIRA

November 1, 2023 8:46 am

Confluence and JIRA can only be reached inside the MGB network. They are accessible from the outside by using VPN for the time being.  An...

yellow - pre-downtime, calls to action

SPSS not supported in Mac OS 14 Sonoma - temporary fix available

September 30, 2023 9:31 pm

If MGB's SPSS 28 is important to your work and you use a Mac, you may not want to upgrade to Sonoma, OS 14....

green - services online

WordPress sites back online

July 5, 2023 1:02 pm

ERIS hosted WordPress sites are back online.  Issue was storage-related.  Thanks for your patience.

yellow - pre-downtime, calls to action

Freezerworks Server Temporary Access Link

May 26, 2023 9:00 am to 11:59 pm

There weren't resources available yesterday to push the Citrix client out to the production environment, so we'll have one more day of accessing Freezerworks through...

red - services offline, issue, active work

Freezerworks Maintenance 9 PM April 11

April 11, 2023 9:00 pm to 9:30 pm

Freezerworks will be down briefly for maintenance and to clear the cache tonight at 9 PM. It is expected to be back online within 30...

red - services offline, issue, active work

Freezerworks Restart Tonight

March 8, 2023 5:00 pm to 5:15 pm

Freezerworks will be down for ~15 minutes beginning at 5 PM this evening to clear "stuck" login sessions. 



Remember to always close ALL Freezerworks windows...

yellow - pre-downtime, calls to action

PEAS will be undergoing maintenance

February 15, 2023 3:22 pm

PEAS will be undergoing maintenance on Thursday 2/16 from 7pm-8pm.  Self Service and Enrollments will be intermittent during this time

green - services online

SAS Server erissas01 NOW AVAILABLE

February 13, 2023 9:45 am

The ERIS SAS server, erissas01, is back online, thank you for your patience.

yellow - pre-downtime, calls to action

Action Required:  You must upgrade from Windows 7 Operating System prior to January 31, 2023

January 18, 2023 3:32 pm

Action Required:  You must upgrade from Windows 7 Operating System prior to January 31, 2023

 

Information Security & Privacy is a top priority for...

green - services online

ERIS MySQL Database Outages

December 15, 2022 10:03 am

"The MySQL Database Cluster that a number of applications hosted by ERIS rely on experienced a series of unexpected downtimes this past week. We have narrowed...

yellow - pre-downtime, calls to action

Please Review PHP Version on your VM

December 6, 2022 2:53 pm

DIPR VM Users. PHP 7.4, is the final release in the PHP 7.x series, and it is no longer supported. PHP 8.1 is the latest major...

green - services online

Freezerworks Server Restarting at 9:30 AM Today, Fri. Dec. 2

December 2, 2022 9:19 am

Server has been restarted and sessions have been cleared.



Please close ALL Freezerworks windows before logging out to prevent sessions from being cached and using...

green - services online

Fixed - LabArchives Scheduler Login Issue

November 16, 2022 11:24 am to November 17, 2022 11:24 am

LabArchives Scheduler is currently experiencing an error message after logging in

 

red - services offline, issue, active work

LabArchives Maintenance Window 3 AM Eastern

October 14, 2022 9:40 am to October 15, 2022 4:00 am

There will be a 30 minute maintenance outage overnight tonight, beginning at 3 AM Eastern, to address the cause of the brief unanticipated outage that...

yellow - pre-downtime, calls to action

Freezerworks Enterprise (2021) Outage

October 12, 2022 5:08 pm to October 21, 2022 5:08 pm

All Freezerworks 2021 users are being moved to 2018.



No new labs will be added to Freezerworks for FY2023. We are in the process of...

red - services offline, issue, active work

Problem Logging into AWS from MGB SSO - Resolved

July 18, 2022 11:32 am

There is an issue on the AWS side that is preventing MGB registered AWS users from connecting to their AWS projects. AWS is aware of...