green - services online
SAS Server erissas04 now available
July 8, 2025 10:27 am
The SAS Server erissas04 is now available. Thank you for your patience.
posted on July 8, 2025
Service Alerts
green - services online
Kiteworks SFTP sevice is now available, clear web browser cache first
June 24, 2025 10:40 am
The Kiteworks SFTP sevice is now available, clear your web browser cache first before using. We apologize for the inconvenience.
posted on June 24, 2025
grey - no status, general alert
PDF Product Update
May 14, 2025 7:47 am to August 29, 2025 7:47 am
Despite our best efforts, Mass General Brigham no longer qualifies for Adobe educational pricing. The Adobe products will still be purchasable through our vendor Insight but without the educational...
posted on May 14, 2025
green - services online
HPCWIN4 now available
April 28, 2025 1:14 pm
HPCWIN4 is back online. Thank you for your patience
posted on April 28, 2025
green - services online
rc.partners.org rendering issue corrected
February 24, 2025 11:19 am
The rc.partners.org rendering issue has been corrected. Thanks for your patience.
posted on February 24, 2025
green - services online
LabArchives Connectivity Issue US Servers
January 29, 2025 6:16 pm
Connectivity has been restored.
Connectivity to the LabArchives US servers is down. Their cloud team is working with Amazon to restore service as quickly as possible.
posted on January 29, 2025
green - services online
ERISTwo is now available
December 18, 2024 2:05 pm
We’re pleased to inform you that functionality on ERISTwo has been successfully restored, and both Slurm and LSF schedulers are now fully operational.
Thank you...
posted on December 18, 2024
grey - no status, general alert
Login fails when accessing a page on this website
July 29, 2024 9:05 am
When trying to access a page on this website, and are prompted to login, if the login fails please try these two things before submitting...
posted on July 29, 2024
grey - no status, general alert
Non-MGB Managed Devices: Update Your Browser Settings for Smoother Log On with Okta
July 16, 2024 8:43 am
If you have a Non-MGB Managed Device (personal device you use for work), please take the following steps to update your internet browser settings before...
posted on July 16, 2024
green - services online
Complete: Brief Freezerworks Restart
June 14, 2024 5:10 pm to 5:20 pm
At 5:10 PM today, Friday, June 14, 2024, Freezerworks will be restarted to clear out a number of "stuck" login sessions.
To prevent stuck sessions...
posted on June 14, 2024
red - services offline, issue, active work
Upcoming Cybersecurity Changes
May 21, 2024 5:50 pm
Upcoming Cybersecurity Changes. MGB is taking immediate steps to strengthen our cybersecurity defenses
posted on May 21, 2024
green - services online
ALERT: SAS Server users: erissas04 is now available.
May 9, 2024 3:09 pm
The SAS Server (erissas04) is back online and available.
posted on May 9, 2024
red - services offline, issue, active work
Security Alert: Update PuTTY, WinSCP, FileZilla, TortoiseGit, and TortoiseSVN ASAP Users of PuTTY, WinSCP, FileZilla, TortoiseGit, and TortoiseSVN need to update those applications as soon as possible.
April 19, 2024 12:34 pm
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Security Alert: Update PuTTY, WinSCP, FileZilla, TortoiseGit, and TortoiseSVN ASAPUsers of PuTTY, WinSCP, FileZilla, TortoiseGit, and TortoiseSVN need... |
posted on April 19, 2024
grey - no status, general alert
GoToMyPC licenses expire on April 30, 2024 and must be renewed if you wish to continue use. does not apply to DFCI.
April 5, 2024 10:30 am
GoToMyPC licenses expire on April 30, 2024 and must be renewed if you wish to continue use. Applies to: Department Purchasers -
When GoToMyPC users...
posted on April 5, 2024
green - services online
Freezerworks is Working
March 27, 2024 5:22 pm to March 28, 2024 5:22 pm
Freezerworks access was only out for a small subset of users, and is now back for everyone
posted on March 27, 2024
green - services online
Freezerworks Server has been Restored
December 6, 2023 1:34 pm to 5:00 pm
The server has been restored.
posted on December 6, 2023
red - services offline, issue, active work
Accessing Confluence and JIRA
November 1, 2023 8:46 am
Confluence and JIRA can only be reached inside the MGB network. They are accessible from the outside by using VPN for the time being. An...
posted on November 1, 2023
yellow - pre-downtime, calls to action
SPSS not supported in Mac OS 14 Sonoma - temporary fix available
September 30, 2023 9:31 pm
If MGB's SPSS 28 is important to your work and you use a Mac, you may not want to upgrade to Sonoma, OS 14....
posted on September 30, 2023
green - services online
WordPress sites back online
July 5, 2023 1:02 pm
ERIS hosted WordPress sites are back online. Issue was storage-related. Thanks for your patience.
posted on July 5, 2023
yellow - pre-downtime, calls to action
Freezerworks Server Temporary Access Link
May 26, 2023 9:00 am to 11:59 pm
There weren't resources available yesterday to push the Citrix client out to the production environment, so we'll have one more day of accessing Freezerworks through...
posted on May 24, 2023
red - services offline, issue, active work
Freezerworks Maintenance 9 PM April 11
April 11, 2023 9:00 pm to 9:30 pm
Freezerworks will be down briefly for maintenance and to clear the cache tonight at 9 PM. It is expected to be back online within 30...
posted on April 11, 2023
red - services offline, issue, active work
Freezerworks Restart Tonight
March 8, 2023 5:00 pm to 5:15 pm
Freezerworks will be down for ~15 minutes beginning at 5 PM this evening to clear "stuck" login sessions.
Remember to always close ALL Freezerworks windows...
posted on March 8, 2023
yellow - pre-downtime, calls to action
PEAS will be undergoing maintenance
February 15, 2023 3:22 pm
PEAS will be undergoing maintenance on Thursday 2/16 from 7pm-8pm. Self Service and Enrollments will be intermittent during this time
posted on February 15, 2023
green - services online
SAS Server erissas01 NOW AVAILABLE
February 13, 2023 9:45 am
The ERIS SAS server, erissas01, is back online, thank you for your patience.
posted on February 13, 2023
yellow - pre-downtime, calls to action
Action Required: You must upgrade from Windows 7 Operating System prior to January 31, 2023
January 18, 2023 3:32 pm
Action Required: You must upgrade from Windows 7 Operating System prior to January 31, 2023
Information Security & Privacy is a top priority for...
posted on January 18, 2023