Service Alerts

yellow - pre-downtime, calls to action

MySQL Migration to MySQL Enterprise Edition v8

January 19, 2022 2:10 pm to April 15, 2022 2:10 pm

The ERIS Infrastructure Team is working on a project to migrate all ERIS-based MySQL instances to a new enterprise version of MySQL v8. We will...

red - services offline, issue, active work

ERISXdl GPU Linux Platform Offline

January 7, 2022 10:44 am to January 21, 2022 10:44 am

The system is currently offline from Friday, January 7, 2022 for security maintenance and infrastructure upgrades. The system will be offline for 1-2 weeks and will...

yellow - pre-downtime, calls to action

Hosted Services Unexpected Downtime

January 11, 2022 4:40 pm to 7:50 pm

Enterprise Research IS hosted services, known as DIPR, were offline on Tuesday, January 11 from 4:40p.m. - 7:50p.m. EST. Several research websites, databases, servers/VMs and applications...

red - services offline, issue, active work

LabArchives Planned Downtime Affecting All Access

January 2, 2022 12:00 am to 3:10 am

For LabArchives users in the US, LabArchives will be unavailable for an overnight update on January 2, 2022, starting at 12AM Eastern, and ending at...

red - services offline, issue, active work

LabArchives Brief Planned Downtime Affecting Login Access

January 1, 2022 6:00 pm to 6:10 pm

For SOME LabArchives users in the US, the LabArchives login server will be unavailable for a brief update on January 1, 2022, starting at 6PM...

yellow - pre-downtime, calls to action

[CRITICAL] Log4j 2.17.1 Fix Available from Apache

December 29, 2021 11:19 am

Apache has now released another patch for log4j. Version 2.17.1, tracked as CVE-2021-44832, fixes a newly discovered remote code execution (RCE) vulnerability. This is the...

yellow - pre-downtime, calls to action

SPSS Patching for the Apache Log4j Vulnerability

December 16, 2021 2:04 pm

You must update your SPSS software to version 28 and patch in order to address a critical vulnerability.


Detailed instructions are available in the Knowledge...

green - services online

RISC Website Maintenance 21 Dec 2021

December 21, 2021 6:30 am to 7:00 am

The Research Computing website, https://rc.partners.org was updated on Tuesday, December 21 around 6:30a.m. The website was unavailable between 6:40-6:50a.m.

Please contact rcwebmaster@partners.org if you have any questions or concerns.

yellow - pre-downtime, calls to action

[CRITICAL] Apache Log4j2 Patching - Updated 12/15/21

December 16, 2021 9:00 am

Applies To: Developers/ System Administrators using Apache Log4j2 


Do you manage or develop applications or services exposed to the Internet that uses Log4j? 

 

Log4j is...

yellow - pre-downtime, calls to action

macOS Mojave (10.14) End of Life

November 30, 2021 11:15 am

With the release of the latest Macintosh operating system, macOS Monterey (12), macOS Mojave (10.14) has reached end of life and is no longer...

grey - no status, general alert

MySQL Enterprise Edition Migration

November 29, 2021 12:48 pm

The ERIS Infrastructure Team is working on a project to introduce a new version of MySQL that will maintain MGB security requirements, provide redundancy and...

green - services online

FreezerWorks Server Restart

November 22, 2021 4:05 pm to 4:15 pm

FreezerWorks is back online.

yellow - pre-downtime, calls to action

Network Access Control Requirements

November 17, 2021 10:06 am

Are you traveling to or working from Assembly Row, Spaulding Navy Yard or McLean Hospital? The SecureConnector agent must be installed on any device connecting from...

green - services online

An Update Regarding macOS Monterey (12)

October 21, 2021 11:27 am to November 30, 2021 11:27 pm

 


On October 25, 2021, Apple will release their latest version of the Macintosh operating system, macOS Monterey (12). At this time there...

green - services online

RISC Website Maintenance 5 Oct 2021

October 5, 2021 6:30 am to 7:15 am

The Research Computing website, https://rc.partners.org was migrated to an updated platform on Tuesday, October 5 at 7a.m. The website was unavailable for a short period...

green - services online

LabArchives Maintenance 21 September 2021

September 21, 2021 10:28 am

LabArchives was offline for approximately 20 minutes between 1- 2a.m. on Tuesday morning, September 21, 2021. Contact edcsupport@partners.org with any questions or concerns.

yellow - pre-downtime, calls to action

A Critical Security Update for iPads and iPhones

September 14, 2021 11:54 pm

Applies to: iOS users not yet running 14.8 


On September 13, 2021, Apple released iOS 14.8 to address a security vulnerability. An iPhone or iPadOS that...

yellow - pre-downtime, calls to action

A Critical Security Update for Macintosh Computers Running macOS Big Sur

September 14, 2021 11:27 pm

A Critical Security Update for Macintosh Computers Running macOS Big Sur 


On September 13, 2021, Apple released macOS Big Sur update 11.6 to address a...

yellow - pre-downtime, calls to action

A Critical Update for iPads and iPhones

August 13, 2021 11:55 pm

Applies to: iOS users not yet running 14.7.1 


On July 26, 2021, Apple released iOS 14.7.1 to address a security vulnerability. An iOS device that...

green - services online

FreezerWork Login Issue Resolved

July 30, 2021 12:31 am to August 6, 2021 12:31 am

Customers can now log in to FreezerWorks. 

yellow - pre-downtime, calls to action

Action Required: Critical Windows Updates Needed

July 13, 2021 5:07 pm

Action Required: Immediately Run Windows Updates on Non-standard Windows and Personal Computers Used for Work


Earlier this month, a critical vulnerability was discovered with the...

green - services online

ERISOne filesystem connectivity issues

July 1, 2021 12:20 am

All ERISOne systems that rely on access to the Briefcase filesystem are back to work. There was a system failure due to overheating that caused...

yellow - pre-downtime, calls to action

FreezerWorks Maintenance 7 PM June 17, 2021

June 18, 2021 7:00 pm to June 19, 2021 12:00 pm

The FreezerWorks server will be offline for maintenance from 7 PM Friday to 12 PM Saturday

green - services online

RISC Website Maintenance 2 Jun 2021

June 2, 2021 6:30 am to 7:00 am

The Research Computing website, https://rc.partners.org, was updated on Wednesday, June 2 at 6:30a.m. to apply platform updates. Updates completed at 6:42a.m.


Please contact rcwebmaster@partners.org if...