Enterprise Research Infrastructure & Services

ERIS provides information services and technologies that enable and drive research and innovation across the academic medical centers of Mass General Brigham (MGB). ERIS is composed of service-oriented teams that directly support and collaborate with researchers. ERIS provides applications, processes and resources that support the basic, biomedical and clinical research missions across the MGB System.

ERIS provides the interface for the research community to MGB Information Systems (IS). We provide advocacy and guidance on behalf of research to the many enterprise projects and consults that involve Information Security, ITS, Network Engineering, Contracts, Security and other corporate departments. We help define, test and deliver services provided by IS that affect Research.

Leadership Team

Brent Richter

Brent Richter

Director

Brent leads the talented members of ERIS who identify, develop and provide the technology and essential services needed to enable the forefront of research and innovation for the Mass General Brigham and its Academic Medical Centers.

 

Alissa Scharf

Alissa Scharf

Manager - Research Computing Core

Alissa manages the Research Computing Core, which includes a team of Engineers, Developers and Systems Administrators. The Core is a fee-for-service group that offers consulting, discounted software licenses and storage services for your research needs.

 

Edana Martin

Edana Martin

Manager - Scientific Computing

Edana manages the ERISOne Linux Cluster platform and team. She also provides assistance to all researchers to develop their projects in our platforms.

 

Elot Toscano

Eloy Toscano

Director – Enterprise Data and Analytics Platform Infrastructure

 

 

John Varner

John Varner

Manager of Operations

 

 

Kevin Mullins

Kevin Mullins

Manager – IaaS

Kevin is responsible for developing and delivering enterprise-wide IT services for the research community that includes Linux, Windows and Storage support, along with DIPR and Database hosting for the research community.

 

Lisa Foley

Lisa Foley

Business Relationship Liaison

Lisa focuses on communication and the business relationship between the ERIS team and the research community, improving our digital forms of communication to ensure that information about our services is accurate and accessible to those who need it.

 

Manuela Stoyanov

Manuela Stoyanov

Manager – Consumer Technology Management

Manuela is in charge of coordinating innovative technologies and implementations for the client computing fleet, including desktop/laptop/mobile computing devices.

 

Mike Lee

Mike Lee

Senior Project Specialist

Mike takes on several key roles in ERIS, leveraging his technical expertise to steer mobile and Apple endpoint strategy as well as architect the platforms used to leverage the technologies at Mass General Brigham. Mike manages the suite of Atlassian tools used by ERIS as well as consults on collaboration and file-sharing tools used on an enterprise level at Partners HealthCare.

 

Nick Yale

Nick Yale

Manager – ERIS Research IS Site Teams

Nick manages the site teams located at BWH, MGH & MCL along with managing site specific & Enterprise projects that involve the unmanaged devices.

 

Valdery Moura Junior

Valdery Moura Junior

Technical Program Manager, Datalake for Digital Device Data (4DE)

Junior leads a multi-disciplinary team that architects designs and develops the research repository for time series data collected from bedside medical devices across the Mass General Brigham hospitals.

 

Consumer Technology Management

Creates synergy between PC, Mac and Mobile teams to unify and operationalize the endpoint computing strategy.

Consumer Technology Management (CTM) was formed to create synergy between PC, Mac and Mobile teams to unify and operationalize the endpoint computing strategy. CTM anticipates and implements technology to mature capabilities across all device platforms so you can choose which device works best for you. CTM is working on the Next Enterprise Windows Solution (NEWS), Windows 10. Learn more about these services.

Manuela Stoyanov

Manuela Stoyanov

Manager

 

Andrew Blanchette

Andrew Blanchette

CTM / Mobile Engineer

Andrew supports mobile technology at Partners HealthCare.

 

Ayenni Dougan-McKenzie

Ayenni Dougan-McKenzie

Associate Network Administator

Ayenni works on the CTM team, configuring, managing, and testing the Partners Windows Operating Systems.

 

Ben Ford

Ben Ford

End Point Engineer

Ben assists in managing the PEAS and EMM environments and provides third-tier support for Mac and Mobile.

 

Bob Newman

Bob Newman

Configuration Specialist

Bob supports roughly 68,000 managed desktops, using Microsoft’s System Center Configuration Manager application. This entails distributing software, such as Crowdstrike, as well as distributing the monthly Microsoft and Adobe patches.

 

Carla Spagnulo

Carla Spagnuolo

Apple Product Manager

Carla is responsible for all aspects of the Partners Enterprise Apple Support program (PEAS), from definition to implementation including the procurement and build process, vendor management, rollout strategy, process refinement, and maintenance of the program’s infrastructure.

 

Daniel Bruchez

Daniel Bruchez

Endpoint Management System Engineer

Daniel supports use of Macs and mobile technology at Partners HealthCare.

 

David Boothe

David Boothe

Windows Engineer

Focusing primarily on MS Windows technology, the Systems Designer will focus on the design, development, maintenance and support of imaging and deployment configurations, including client/server infrastructure support and maintenance for SCCM, Hyper-V/VMM, MDT, GPO, OSD and others.

 

David Nguyen

David Nguyen

System Engineer

David’s current role as a System Engineer involves group policy, custom tool development, and scripting.

 

Jeffrey Ngo

Jeffrey Ngo

Mobility Engineer

Jeff supports implementation of mobile technology at Partners HealthCare.

 

John Graves

John Graves

Network Administrator 1

John assists in deploying desktop updates, application and software to Partners managed devices via SCCM. He also assists with testing on Windows 7 and 10.

 

Mostafa Faddouli

Mostafa Faddouli

Windows Engineer

Mostafa is planning, designing, and supporting the next PHS Windows endpoint solution (Windows 10), and he evaluates tools and products related to the improvement of the new endpoint implementation.

 

Pierre Larose

Pierre Larose

EMM Analyst

Pierre supports and assists with mobile applications such as MobileIron.

Rick Burrow

Rick Burrows

Tech Lead & Project Manager

Rick collaborates with members of CTM and other IS teams to support, develop and improve the services managing the Windows endpoints.

Customer Service/Business Relationship

While customer service is a priority for all teams, there are individuals devoted to it.

ERIS works to connect customers with the specific information technology products and services that meet their unique research processes and priorities. These individuals bring enterprise-wide awareness of ERIS services, resources, training and events to the research communities.

We work to support the continuous improvement of services across cross-functional teams as well as manage the communications to our customers and the research enterprise.

We remain focused on customer success and want to hear from you. If you have any feedback or requests, please contact rcc@partners.org

Brent Richter

Brent Richter

Director

 

Lisa Foley

Lisa Foley

Business Relationship Liaison

Lisa focuses on communication and the business relationship between the ERIS team and the research community, improving our digital forms of communication to ensure that information about our services is accurate and accessible to those who need it.

 

Will Small

Will Small

ERIS Support Analyst

Will supports the research community by troubleshooting technical issues, responding to inquiries, and assisting with software purchases. He supports ERIS by triaging incoming tickets, supporting the research computing core, purchasing, and acting as a liaison with software vendors.

 

Enterprise Data and Analytics Platform

This team works on several projects to bring multiple types of healthcare data into secure environments and platforms for analysis.

ERIS works on several Enterprise projects to bring multiple types of health care data into secure environments and platforms for research and analysis. Learn more about these projects.

Eloy Toscano

Eloy Toscano

Director – Enterprise Data and Analytics Platform Infrastructure

 

Alexsey Sapozhnikov

Alexsey Sapozhnikov

Systems Engineer I

 

 

Anudeep Reddy Donthiri

Anudeep Reddy Donthiri

Hadoop Administrator

 

 

Christine Wasunna

Christine Wasunna

 

Christine will facilitate the integration of existing research platforms with the Data Enclave, analyze and document customer requirements & develop seamless solutions for leveraging the Data Enclave environment.

 

Herbert Lin

Herbert Lin

Sr. System Architect & Big Data Solutions SME

 

 

Rodrigo Dominguez

Rodrigo Dominguez

Infrastructure Engineer

Rodrigo provides infrastructure support for the Enterprise Data Analytics Platform as well as the day-to-day operation of the ERISOne Linux Cluster involving hardware, networking, system configuration and storage. 

Vinh Nguyen

Vinh Nguyen

Sr. System Engineer & VDI SME

 

 

Enterprise Research IS Site Teams

The site teams at MGH, BWH (RICS), Spaulding & McLean support all non-standard devices and consult with the research communities directly.

The site teams at MGH, BWH (RICS), Spaulding & McLean support all non-standard devices including Macs, Apple products, Linux and PCs in the environment. This team also consults with and connects the research communities directly with ERIS and IS services. 

Nick Yale

Nick Yale

Manager

 

Gary Quinton

Gary Quinton

Desktop Support Analyst

Gary provides desktop and remote support for the bring-your-own-device research environment, primarily at Charlestown Navy Yard, Assembly Row, and points north.

 

Ken Dao

Ken Dao

Network Administrator 1 – MCL

Ken provides advanced technical and customer support for Macintosh, Windows, and mobile (iOS and Android) to end-users and research departments at McLean.

 

John Augliera

John Augliera

Network Administrator 2 – BWH

John provides user desktop services for the BWH research community.

 

John Weng

John Weng

Network Administration Specialist – BWH

In addition to providing general end-user technical support, John manages the web hosting services provided by ERIS and contributes to additional special projects that impact BWH researchers.

 

Julio Rivera

Julio Rivera

Network Administrator 1 – BWH

Julio supports researchers with their Macs and non-standard PCs with common computer issues as well as device encryption at Brigham and Women’s Hospital.

 

Randy Chacon

Randy Chacon

Network Administrator 1 – MCL

Randolph helps users with their computer problems and software issues at McLean Hospital.

 

Robert Darche

Robert Darche

Network Administrator 2 – MGH

Robert provides desktop and laptop maintenance and support for research and personal computers at MGH.

Infrastructure as a Service (IaaS)

Provides storage, database, hosted solutions and the Discovery Informatics Platform for Research (DIPR) to meet research needs.

This team provides storage, database, hosted solutions and the Discovery Informatics Platform for Research (DIPR) to meet research needs. This service provides IT power to researchers without the maintenance burden. Learn more about these services.

Kevin Mullins

Kevin Mullins

Manager

Bala Sravanam

Bala Sravanam

Systems Engineer

 

Hyme Schachter

Hyme Schachter

Systems Programmer II

Hyme lends Windows support to IaaS, helping people install Matlab and Stata, supporting the SAS server, and ordering Adopt-A-Node servers.

 

Phurpa Thapa

Phurpa Thapa

Jr. Systems Analyst

 

 

Ramanujam Maram

Ramanujam Maram

Database Administrator

Raj oversees our Oracle, MYSQL, MS SQL, and Postgres databases. Raj joins ERIS with a tremendous amount of experience as a Senior Oracle Database Administrator.

 

Rolf Fabre

Rolf Fabre

Server Engineer

 

Tom Faiano

Tom Faiano

Systems Engineer II

 

Research Computing Core

Provides consulting and technology services to researchers and their project teams at competitive hourly rates.

The Research Computing Core offers fee-for-service dedicated services including consultation, custom systems programming and database development, desktop support and software licenses for the teaching hospitals of Partners HealthCare. Learn more about these services.

Mission Statement

The ERIS Core Facility provides cost-effective consultation and technical services to advance world-class medical research. Our goal is to facilitate research breakthroughs through collaborative approaches that are economically structured for research finances.

Fees & Purchasing Information

 

Alissa Scharf

 

Alissa Scharf

Manager

Chris Mow

Chris Mow

Senior Systems Developer

Chris develops custom software applications, plug-ins, and automated systems for Partners research labs on a fee-for-service basis.

 

>Joshua Sostek

Joshua Sostek

Systems Designer

Josh builds departmental and lab websites, specializing in several technologies such as PHP, Java, Drupal, and WordPress.

Kevin Kammer

Kevin Kammer

Project Analyst

 

Scientific Computing (SciC)

Provides high-performance analysis servers, compute clusters and storage for data processing and analysis.

ERIS provides computational resources and scientific computing support to the research community at Mass General Brigham (MGB) hospitals. Our high-performance analysis servers, compute clusters and storage are relied upon daily for data processing and analysis by research groups across the organization. Learn more about these services.

Edana Martin

Team Manager and Data Science Tools & Applications Engineer

Edana supports the ERISOne and IDEA platforms. She also provides assistance to all researchers to develop their projects in our platforms.

Dennis Gurgul

Contractor

Dennis retired from Partners in 2011 but didn't have anywhere else to go, so he sticks around helping researchers schedule their work on the HPC system.

 

Henry Paik

Data Analytics Analyst

Henry is in charge of data circulation for BWH Pathology as well as leading the R User Group.

 

Isabella Conner

Co-op Student, Northeastern University

 

 

Jacques Fatal

HPC System Engineer

Jacques works with the ERIS team to continue to move the Scientific Computing environments forward.

 

Jonathan Hamill

Application Specialist

Jonathan works with the ERIS team to continue to move the Scientific Computing environments forward.

 

Tam Nguyen

HPC Infrastructure Engineer

Tam works with the ERIS team to upgrade our Scientific Computing cluster and provide exceptional support to the users.