ERIS provides information services and platforms that enable and drive research and innovation across the academic medical centers of Mass General Brigham (MGB). ERIS is composed of service-oriented teams that directly support and collaborate with researchers. ERIS provides applications, processes and resources that support the basic, biomedical and clinical research missions across the MGB System.
ERIS provides the interface for the research community to MGB's Digital Division. We provide advocacy and guidance on behalf of research to the many enterprise projects and consults that involve Information Security, ITS, Network Engineering, Contracts, Security and other corporate departments. We help define, test and deliver services provided by IS that affect Research.
John leads the talented members of ERIS who identify, develop and provide the technology and essential services needed to enable the forefront of research and innovation for the Mass General Brigham and its Academic Medical Centers.
Manager – Research Computing Core
Alissa manages the Research Computing Core, which includes a team of Engineers, Developers and Systems Administrators. The Core is a fee-for-service group that offers consulting, discounted software licenses and storage services for your research needs.
Manager – IaaS
Kevin is responsible for developing and delivering enterprise-wide IT services for the research community that includes Linux, Windows and Storage support, along with DIPR and Database hosting for the research community.
While customer service is a priority for all teams, there are individuals devoted to it.
ERIS works to connect customers with the specific information technology products and services that meet their unique research processes and priorities. These individuals bring enterprise-wide awareness of ERIS services, resources, training and events to the research communities.
We work to support the continuous improvement of services across cross-functional teams as well as manage the communications to our customers and the research enterprise.
We remain focused on customer success and want to hear from you. If you have any feedback or requests, please contact email@example.com.
ERIS Support Analyst
Will supports the research community by troubleshooting technical issues, responding to inquiries, and assisting with software purchases. He supports ERIS by triaging incoming tickets, supporting the research computing core, purchasing, and acting as a liaison with software vendors.
This team works on several projects to bring multiple types of healthcare data into secure environments and platforms for analysis.
ERIS works on several Enterprise projects to bring multiple types of health care data into secure environments and platforms for research and analysis. Learn more about these projects.
Director – Enterprise Data and Analytics Platform Infrastructure
Sr. Project Manager
Christine will facilitate the integration of existing research platforms with the Data Enclave, analyze and document customer requirements & develop seamless solutions for leveraging the Data Enclave environment.
Rodrigo provides infrastructure support for the Enterprise Data Analytics Platform as well as the day-to-day operation of the ERISOne Linux Cluster involving hardware, networking, system configuration and storage.
The site teams at MGH, BWH (RICS), Spaulding & McLean support all non-standard devices and consult with the research communities directly.
The site teams at MGH, BWH (RICS), Spaulding & McLean support all non-standard devices including Macs, Apple products, Linux and PCs in the environment. This team also consults with and connects the research communities directly with ERIS and IS services.
Network Administrator 1 – MCL
Ken provides advanced technical and customer support for Macintosh, Windows, and mobile (iOS and Android) to end-users and research departments at McLean.
Network Administration Specialist – BWH
In addition to providing general end-user technical support, John manages the web hosting services provided by ERIS and contributes to additional special projects that impact BWH researchers.
Provides storage, database, hosted solutions and the Discovery Informatics Platform for Research (DIPR) to meet research needs.
This team provides storage, database, hosted solutions and the Discovery Informatics Platform for Research (DIPR) to meet research needs. This service provides IT power to researchers without the maintenance burden. Learn more about these services.
Systems Programmer II
Hyme lends Windows support to IaaS, helping people install Matlab and Stata, supporting the SAS server, and ordering Adopt-A-Node servers.
Senior Project Specialist
Raj oversees our Oracle, MYSQL, MS SQL, and Postgres databases. Raj joins ERIS with a tremendous amount of experience as a Senior Oracle Database Administrator.
Provides consulting and technology services to researchers and their project teams at competitive hourly rates.
The Research Computing Core offers fee-for-service dedicated services including consultation, custom systems programming and database development, desktop support and software licenses for the teaching hospitals of Mass General Brigham. Learn more about these services.
The ERIS Core Facility provides cost-effective consultation and technical services to advance world-class medical research. Our goal is to facilitate research breakthroughs through collaborative approaches that are economically structured for research finances.
Amanda develops websites and web applications for the Mass General Brigham research community.
Senior Systems Developer
Chris develops custom software applications, plug-ins, and automated systems for Mass General Brigham research labs on a fee-for-service basis.
Provides high-performance analysis servers, compute clusters and storage for data processing and analysis.
ERIS provides computational resources and scientific computing support to the research community at Mass General Brigham (MGB) hospitals. Our high-performance analysis servers, compute clusters and storage are relied upon daily for data processing and analysis by research groups across the organization. Learn more about these services.
Edana supports the Scientific Computing Linux Clusters and IDEA platforms. She also provides assistance to all researchers to develop their projects in our platforms.
Dennis retired from Mass General Brigham in 2011 but didn't have anywhere else to go, so he sticks around helping researchers schedule their work on the HPC system.
Dima works with the ERIS team to continue to move the Scientific Computing environments forward.
Co-op Student, Northeastern University
Data Analytics Analyst
Henry is in charge of data circulation for BWH Pathology as well as leading the R User Group.
HPC System Engineer
Jacques works with the ERIS team to continue to move the Scientific Computing environments forward.