Compellent Controller Upgrade

November 10, 2019 2:00 pm

On Sunday, November 10, 2019, Dell Compellent SAN Controllers were replaced with new SC9000s. Many of our services rely on Compellent Storage Area Network (SAN) for underlying storage. This maintenance impacted connectivity to the storage (RFA, RFANFS, DIPR, etc.) being served out by this system.

As of Monday, November 11, 2019 at 9a.m. EDT, not all services are back online.

If you are the owner of a website, hosted database, storage or virtual server on ERIS infrastructure, we encourage you to check your connection and reboot if needed. Contact the IS Service Desk to report any remaining issues or for assistance.

Please check the Service Alerts for service-specific instructions and impact. Please make sure you subscribe to receive appropriate email notifications for the services you subscribe to: https://rc.partners.org/subscribe.