There is access to the Partners Network via VPN available for the Mac, Windows and Linux operating systems for Partners and affiliate employees.

Temporarily, manager approval and this formal request process is not required for new employees.


As of 3/16/2020, existing employees were automatically granted VPN access. 

To request access follow the steps below:

1. Visit the Partners Service Desk website to request access
2. Login with your Partners username and password
3. Next click "Make a Request" button located on the right side of the screen
4. On the next screen click "VPN Request" and complete the request form

VPN Client Access Website:  https://www.partners.org/vpn

GoToMyPC allows you to access your desktop computer (Mac or PC) from any Web browser in real time:

• The software is licensed per machine/per year at $84, not per user.
• Please purchase a license for every machine that you will be connecting to.
• This is a yearly license and must be renewed every year. You will receive notification prior to the expiration date.
• For more information please go to the Partners IS Service Desk Knowledge Base.

To order a license:

• You must have an account to purchase online from the PHS-EGI (Ergonomic Group) web site; visit the KnowledgeBase article, How to place an order with PHS Ergonomics (EGI).
• If you have an account, login and under the Online Catalog tab you will see a Go To My PC” link which will step you through the ordering process.
• If you have issues with setting-up GoToMyPC, please contact the Partners IS Service Desk.

All Partners and non-Partners laptop computers connecting to the Partners network through OWA, VPN, GoToMyPC, or by other channels must be encrypted. Instructions can be found at: https://rc.partners.org/kb/information-security/encryption