Remote Access

Recent Service Alerts

MGB Digital has updated its approved and secure methods of remote access.  This Service Desk knowledge base article details those methods.


In addition:

NOTE: MGB Digital will be removing and blocking access to numerous remote management tools currently installed across the environment on June 4, 2024.  Below are the tools scheduled to be disabled; additional unapproved tools will be disabled in future waves as we continue to triage the business use cases:

  • RealVNC
  • Zoho Assist
  • Remote PC
  • Pulseway
  • Jump Desktop
  • Parsec
  • Rustdesk
  • ToDesk
  • Supremo
  • CBDesktopControls
  • Anyviewer
  • Remote Ripple
  • Helpwire
  • Atera
  • RemoteDesktop Viewer
  • AeroAdmin
  • Iperius Remote

If you are not actively using any of the software listed above, no action is required on your part. MGB Digital will work with impacted teams to minimize business disruption as they address these risks in the MGB environment. If you require support while migrating to an approved remote access solution, please submit a ticket to DIS Vulnerability Management - MGB.

Check back for updates. Contact your IS Service Desk for assistance.