Due to the Insight 4.0 release scheduled for 9/14-9/16, the RPDR Query Tool- Detailed Data Request Wizards was unavailable from 5pm on Friday, September 14th to 9...
Insight Downtime
The roll out for the Insight 4.0 IRB (Humans) Module was scheduled for Friday, September 14th. System downtime will begin on Friday, September 14...
Partners HealthCare FreezerWorks: Expected Downtime and Upgrade
On Friday September 7th, 2018 from 4 pm to September 10th, 2018 at 10 AM, the Freezerworks application...
MobileIron will be upgrading the NA1 Cluster used by Partners tonight from 9pm through 6am. Note that this is not related to the iOS...
Applies to: Users who have MobileIron installed on an iOS Device
On September 6th, 2018, an update to MobileIron will be pushed to your mobile device...
The ERIS Infrastructure team will perform maintenance on mysql.dipr.partners.org, mysql2.dipr.partners.org and mysql3.research.partners.org on Saturday, August 25, 2018, from 9:00 am - Noon...
There was a short interruption of service for the RISC Website during the maintenance window for MySQL Server patching on Saturday, August 25 between 9a.m.-Noon. The RISC Website, https://rc.partners.org...
As part of the decommission process which will conclude on October 1st, 2018, LimeSurvey (https://limesurvey.partners.org/limesurvey) will be taken offline and migrated to an...
Applies To: All Users
Information Systems Maintenance (ISM) was conducted on Monday, August 20th from 12:00 am to 4:00 am.
During this time, planned system...
REDCap (https://redcap.partners.org/redcap) upgrades to v8.1.20, scheduled for Thursday August 9th at 6:30AM EDT are complete. REDCap was offline from 6:44-7:04 AM EDT.
This upgrade included a number...
There was a short interruption of service for the RISC Website during the maintenance window for MySQL Server patching on Saturday, July 28 between 9a.m.-10a.m. The RISC Website,...
The GitLab (https://gitlab.partners.org/) service has upgraded, successfully, to a new major version (Version 11.1). This upgrade took 4 hours and services were unavailable between...
The ERIS Infrastructure team performed maintenance on mysql.dipr.partners.org, mysql2.dipr.partners.org, and mysql3.research.partners.org on Saturday, July 28, 2018, from 9:00 am - Noon. There was a short interruption...
On July 22, 2018, between the hours of 1 AM to 5 AM - LabArchives upgrade their US servers, successfully.
Services are up and working...
REDCap (https://redcap.partners.org/redcap) requires infrastructure updates completed Tuesday, July 24th at 7:45 AM - 8:45AM EDT.
If you have any concerns about this scheduled...
StudyTRAX experienced an unexpected outage on June 22nd, 2018. StudyTRAX was offline from 2:33pm - 6:53pm ET.
From Partners IS: There was a major storage...
There was a short interruption of service for the RISC Website during the maintenance window for MySQL Server patching that occurred on Saturday, June 23 between 9a.m.-Noon...
The ERIS Infrastructure team will perform maintenance on mysql.dipr.partners.org, mysql2.dipr.partners.org and mysql3.research.partners.org on Saturday, June 23, 2018, from 9:00 am - Noon. There will be...
REDCap (https://redcap.partners.org/redcap) upgrades to v8.1.17 scheduled for Tuesday June 19th at 6:30AM EDT are completed. REDCap was offline from 6:30-7:34 AM EDT.
This upgrade included...
The PEAS team is pleased to inform you of a service improvement for Apple computers, Java-less VPN! You may now connect directly to the VPN...
We are sorry for any inconvenience that occurred with the proxy server outage and we want to share what happened and what we have done...
The Crimson database server is back online and available.
Research IS & Computing website maintenance completed on Thursday, May 24 between 7-7:30a.m. EDT. The https://rc.partners.org website was offline from approximately 7:10-7:15a.m. EDT to apply security patches and bug fixes.
LimeSurvey (https://limesurvey.partners.org/limesurvey) experienced an unexpected outage on May 22nd, 2018. LimeSurvey was offline from 12:00PM-3:57PM EDT.
If you have any concerns, please email edcsupport@partners.org