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RFANFS & PPM-RFANFS Restart

September 28, 2018 12:41 pm to September 30, 2018 3:41 pm
The ERIS Infrastructure team has identified a bug in NFS that is impacting the reading and writing of data on NFS mounts. A fix has been identified...
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Mysql2 and Mysql3 Downtime on Saturday Morning September 29th

September 27, 2018 4:04 pm to October 27, 2018 7:04 pm

This is a reminder the both mysql2.dipr.partners.org and mysql3.research.partners.org will be restarted on Saturday morning September 29, 2018, between the hours of 7:00 am and...

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REDCap Unexpected Downtime

September 26, 2018 9:04 am to 12:04 pm

REDCap (https://redcap.partners.org/redcap) experienced an unexpected outage on Wednesday September 26th from approximately 2:00-8:30AM EDT.  

Please review your projects if surveys were scheduled...

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An Update Regarding Apple's macOS Mojave

September 25, 2018 9:00 am to October 26, 2018 8:48 pm

Please see the latest update regarding macOS Mojave. The PEAS team is pleased to inform you that we now recommend an upgrade to macOS Mojave...

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RFANFS Service Outage

September 19, 2018 5:48 pm to September 26, 2018 8:48 pm

The RFANFS service issue has been resolved and all mount points have been restored. Please forward any questions or concerns to @email.

grey - no status, general alert

iOS 12

September 17, 2018 8:00 am to 10:54 am

Apple released iOS 12 on Sept. 17th, 2018.

We have fully tested iOS 12 against the following applications;

  1. Mail - using the iOS native...
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RPDR Query Tool- Detailed Data Request Wizards Downtime

September 14, 2018 5:00 pm to September 17, 2018 9:00 am

Due to the Insight 4.0 release scheduled for 9/14-9/16, the RPDR Query Tool- Detailed Data Request Wizards was unavailable from 5pm on Friday, September 14th to 9...

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INSIGHT 4.0 Downtime

September 14, 2018 6:00 pm to September 17, 2018 6:00 am

Insight Downtime

The roll out for the Insight 4.0 IRB (Humans) Module was scheduled for Friday, September 14th. System downtime will begin on Friday, September 14...

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Freezerworks: Scheduled Downtime on September 7, 2018

September 6, 2018 2:00 pm

Partners HealthCare FreezerWorks: Expected Downtime and Upgrade

On Friday September 7th, 2018 from 4 pm to September 10th, 2018 at 10 AM, the Freezerworks application...

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MobileIron Cloud Maintenance

September 5, 2018 9:00 pm to September 6, 2018 6:00 am

MobileIron will be upgrading the NA1 Cluster used by Partners tonight from 9pm through 6am.  Note that this is not related to the iOS...

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Required Update to MobileIron for iOS

September 6, 2018 8:00 am

Applies to: Users who have MobileIron installed on an iOS Device

On September 6th, 2018, an update to MobileIron will be pushed to your mobile device...

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Mysql, Mysql2 and Mysql3 Downtime on Saturday Morning August 25th

August 25, 2018 9:00 am to 12:00 pm

The ERIS Infrastructure team will perform maintenance on mysql.dipr.partners.org, mysql2.dipr.partners.org and mysql3.research.partners.org on Saturday, August 25, 2018, from 9:00 am - Noon...

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Pgslq2 Downtime on Saturday Morning August 25th

August 25, 2018 9:00 am to 12:00 pm
The ERIS Infrastructure team will perform maintenance on pgsql2.research.partners.org on Saturday, August 25, 2018, from 9:00 am - Noon. There will be a short interruption of...
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rc.partners.org Website Downtime

August 25, 2018 9:00 am to 12:00 pm

There was a short interruption of service for the RISC Website during the maintenance window for MySQL Server patching on Saturday, August 25 between 9a.m.-Noon. The RISC Website, https://rc.partners.org...

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Partners HealthCare LimeSurvey: Oct 1, 2018 - Decommission Date

August 23, 2018 4:12 pm

As part of the decommission process which will conclude on October 1st, 2018, LimeSurvey (https://limesurvey.partners.org/limesurvey) will be taken offline and migrated to an...

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Monthly Information Systems Maintenance (ISM)

August 20, 2018 12:00 am to 4:00 am

Applies To: All Users

Information Systems Maintenance (ISM) was conducted on Monday, August 20th from 12:00 am to 4:00 am.

During this time, planned system...

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REDCap Scheduled Downtime

August 7, 2018 2:53 pm

REDCap (https://redcap.partners.org/redcap) upgrades to v8.1.20, scheduled for Thursday August 9th at 6:30AM EDT are complete. REDCap was offline from 6:44-7:04 AM EDT. 

This upgrade included a number...

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rc.partners.org Website Downtime

July 28, 2018 9:00 am to 12:00 pm

There was a short interruption of service for the RISC Website during the maintenance window for MySQL Server patching on Saturday, July 28 between 9a.m.-10a.m. The RISC Website,...

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GitLab: Scheduled Downtime on July 30th - Upgrade Successful

July 30, 2018 8:00 pm to July 31, 2018 12:00 am

 

The GitLab (https://gitlab.partners.org/) service has upgraded, successfully, to a new major version (Version 11.1). This upgrade took 4 hours and services were unavailable between...

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Mysql, Mysql2 and Mysql3 Downtime on Saturday Morning July 28th

July 28, 2018 9:00 am to 12:00 pm

The ERIS Infrastructure team performed maintenance on mysql.dipr.partners.org, mysql2.dipr.partners.org, and mysql3.research.partners.org on Saturday, July 28, 2018, from 9:00 am - Noon. There was a short interruption...

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LabArchives Server Upgrade Completed

July 22, 2018 1:00 am to 5:00 am

On July 22, 2018, between the hours of 1 AM to 5 AM - LabArchives upgrade their US servers, successfully.

Services are up and working...

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REDCap: Scheduled Downtime

July 24, 2018 7:45 am to 8:45 am

REDCap (https://redcap.partners.org/redcap) requires infrastructure updates completed Tuesday, July 24th at 7:45 AM - 8:45AM EDT. 

If you have any concerns about this scheduled...

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StudyTRAX: Unexpected Downtime

June 22, 2018 2:33 pm to 6:53 pm

StudyTRAX experienced an unexpected outage on June 22nd, 2018. StudyTRAX was offline from 2:33pm - 6:53pm ET. 

From Partners IS: There was a major storage...

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rc.partners.org Website Downtime

June 23, 2018 9:00 am to 12:00 pm

There was a short interruption of service for the RISC Website during the maintenance window for MySQL Server patching that occurred on Saturday, June 23 between 9a.m.-Noon...

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Mysql, Mysql2 and Mysql3 Downtime on Saturday June 23rd

June 23, 2018 9:00 am to 12:00 pm

The ERIS Infrastructure team will perform maintenance on mysql.dipr.partners.org, mysql2.dipr.partners.org and mysql3.research.partners.org on Saturday, June 23, 2018, from 9:00 am -  Noon. There will be...