This is a reference guide for obtaining commercial software for use at work at Partners HealthCare. Did you know there are many additional applications and software programs offered for free? Please visit the A-Z Apps section of the website for a list of programs available both for free and for charge.
PHS Standard Workstations
- There is a separate process for upgrading Partners Standard Windows PCs; site-specific information can be found on SharePoint.
Non-Standard Windows Devices
- For Non-standard Windows PCs and personally-owned devices can install through the Office 365 Portal - please read these Installation Instructions
- These are PC's without the Partners screensaver. To learn more about what is considered a "standard vs. "non-standard" computer at Partners, please read this Knowledge Base article.
Macintosh Devices
- Office 2016 for Mac OS X can be obtained through PEAS. This requires an Intel processor and Mac OS X 10.10 and up.
- Mac users need to Enroll in PEAS, launch the Self Service application and install.
- Step-by-step instructions on How to Enroll in PEAS.
- Office will be provisioned electronically through a Self Service application that is enabled when the user enrolls in PEAS.
- Step-by-step instructions on How to Obtain Microsoft Office 2016 for Mac.
Visit the Office 2016 training & support site for training and support resources related to the Microsoft Office 2016 upgrade and move to Exchange Online for Windows devices at Partners. For help with the install, stop by your local Tech Depot for assistance or contact the IS Service Desk.
The Research Computing Core resells software licenses at academic or bulk pricing. Reimburse the core for the cost of the software, upgrades and maintenance. Please see the Core Fees & Purchasing page for the current pricing. Current offerings:
Select the software title to learn how to request the software and for additional subscription terms. Email ERIS with any questions or concerns about these offerings.
Paying for Core Services
Purchase Adobe products through Partners' software vendor, Insight:
- Contact partners@insight.com, (888) 213-8430, to request the software title quote.
- Researchers must specifically request Educational pricing and verify proof of eligibility. Eligibility is expedited if a school email address, for example, one that includes harvard.edu, is used. Please see the KnowledgeBase article, Education Discounts on Software Purchases through Insight, for additional details regarding eligibility.
- Once you get the quote .pdf, place the order in eBuy and attach the quote .pdf.
- Insight Vendor ID is 0000365687
- NOTE: To ensure that the accounts are setup in the proper end user name, provide the full name and email address for each account to Insight and also in the note field in eBuy.
- This email address will become the user's Adobe ID.
- If you are looking for help after the initial purchase, see the KnowledgeBase article, How Do I Activate and Renew Adobe Cloud Subscriptions?
This section contains downloads for frequently used plugins available for Mac & Linux devices to work with Partners applications. Mac users can find these downloads and more in Self Service, the Partners app store that provides Enterprise software, hotfixes and resources. Learn more about Self Service by visiting Macintosh Systems in the IT Services section of this website.
Cisco Anyconnect Client Mac Version 4.7.00136 (Supports 10.12, 10.13, 10.14) No Java Needed
Cisco Anyconnect Client Linux Version 4.7.00136 (Red Hat/CentOS 6, 7 64 bit & Ubuntu 14.04 (LTS) , 16.04 (LTS), and 18.04 (LTS) (64-bit only) , Oracle Java required, Java 5 (1.5) or later.)
Cisco Anyconnect Client Mac Version 4.6.03049 (Supports 10.11, 10.12, 10.13, 10.14) No Java Needed
Cisco Anyconnect Client Linux Version 4.6.03049 (Red Hat/CentOS 6, 7 64 bit & Ubuntu 14.04 (LTS) , 16.04 (LTS), and 18.04 (LTS) (64-bit only) , Oracle Java required, Java 5 (1.5) or later.)
Citrix Receiver for MacOS (10.9, 10.10, 10,11, 10.12)
Microsoft Remote Desktop Software (Supports 10.12+)
When no is discount available through the institution or the Core, orders can be placed through Insight or directly from the vendor. Once you get the quote, place the order in eBuy.
Examples include:
- Adobe Acrobat Document Cloud
- Adobe Creative Cloud
- VMWare
- Parallels
Please note that this list is not exhaustive, please check with Insight for quotes on other titles.
How to purchase software through Partners' software vendor, Insight:
- Contact partners@insight.com, (888) 213-8430, to request the software title quote.
- Researchers must specifically request Educational pricing and verify proof of eligibility. Eligibility is expedited if a school email address, for example, one that includes harvard.edu, is used. Please see the KnowledgeBase article, Education Discounts on Software Purchases through Insight, for additional details regarding eligibility.
- Once you get the quote .pdf, place the order in eBuy and attach the quote .pdf.
- NOTE: To ensure that the accounts are setup in the proper end user name, provide the full name and email address for each account to Insight and also in the note field in eBuy.
Additional information regarding using Electronic Signatures (compliance, security, purchasing options & FAQs) can be found in this KnowledgeBase Article: http://rc.partners.org/kbase?cat_id=0&art_id=505
SecureConnector Installation
What can I do to prepare?
Beginning November 10, 2016, before you travel to Assembly Row, check to see if you have SecureConnector installed on your computer. Open your Start Menu or Applications folder and search for ForeScout SecureConnector.
If you do not find it in your list, you can install using the links on the SecureConnector Installation Self Service page.
If you are enrolled in PEAS, simply open Self Service and install ForeScout SecureConnector.