Applies to all Partners institutions & affiliates except DFCI. DFCI customers can contact the IS Service Desk and request assistance from "Research - DFCI".

Apple products are purchased in Partners PeopleSoft via our vendor Apple for Education customers. As education customers, Partners is eligible for special product pricing as well as promotional savings that vary by product. Please note that as education customers, Partners is also subject to Apple’s return policy that states all sales are final unless there is a manufacturers defect or error. 

Effective January 4th, 2016, Partners leverages Apple Professional Services (APS) for asset management of laptops, desktops, iPads and Thunderbolt displays. Products will be shipped to a local 3rd party APS provider, then delivered directly to the Ship To designee listed on the Purchase Order.

Most configurations for Mac devices are "Build to Order" and will ship from China. Processing and shipping will take from 1 to 3 weeks depending on the product(s) purchased. Please include the extended 3-year AppleCare warranty when purchasing every product. Only Apple can repair their products, and AppleCare ensures any concerns with your hardware, operating system, or applications will be addressed.

Purchase Apple products for business

1. Develop your product requirements and create a proposal by following this guide (PDF). You may also watch these instructional videos:

• VIDEO: How To Develop a Proposal to Purchase a Mac
• VIDEO: How To Develop a Proposal to Purchase an iPad

2. Once you receive your Proposal:

• Create a Requisition in Partners PeopleSoft for a Special Request, selecting APPLE INC as the vendor (ID: 0000002558)
• Add each product to the requisition as a Special Item
• Proceed to Review and Submit, click the Add/Edit Comments bubble, and upload your Proposal or Quote as an attachment (and iPad justification if applicable, see below)
• Enter the name and Partners User ID of the recipient in Comments

3. Upon approval, Materials Management will prepare the Purchase Order (PO) and place your order directly with Apple. You must follow the above process in eBuy to make a purchase, please disregard the "How to Order" comments on your proposal. Most configurations for Mac devices are "Build to Order" and will ship from China. Processing and shipping can take from 1 to 3 weeks depending on the product(s) purchased.

Special Requirements for Purchasing iPads

A written justification is required when purchasing iPads. Please compose a justification letter describing why the device is necessary for the project; how it will be used; and its purpose in relation to the project's scope of work. This justification must be uploaded and attached to your PeopleSoft requisition. 

Purchase Apple products for personal use

Your Partners ID will qualify you for educational discounts at any Apple Store or on the Apple Store for Education (search for Partners HealthCare as your school). All personal devices for business purposes must be configured to comply with Partners Security & Privacy policies. Read more about how to Secure Your Mac.

For work:

'These systems are purchased through Peoplesoft/eBuy. These devices can be Dell, Lenovo, Sony or HP desktops or laptops. These devices do not arrive with Partners apps installed or an asset tag.

There are a number of approved vendors for hardware with which you can use eBuy to comparison shop and make purchases: see chart for vendors, contacts and how to order. 

Common PeopleSoft Vendor IDs 

PC Connection
0000029431

Provantage Corp
0000002418

Crucial
0000005019

For DELL personal purchases only:
PHS employees can shop for DELL products in the DELL member store or contact Healthcare_epp_programs@dell.com and reference member ID: HS126280014