Get Hardware

Applies to all MGB institutions & affiliates except DFCI. DFCI customers can contact the IS Service Desk and request assistance from "Research - DFCI".

Apple products are purchased in MGB PeopleSoft via our vendor Apple for Education customers. As education customers, MGB is eligible for special product pricing as well as promotional savings that vary by product. Please note that as education customers, MGB is also subject to Apple’s return policy that states all sales are final unless there is a manufacturers defect or error. 

Effective January 4th, 2016, MGB leverages Apple Professional Services (APS) for asset management of laptops, desktops, iPads and Thunderbolt displays. Products will be shipped to a local 3rd party APS provider, then delivered directly to the Ship To designee listed on the Purchase Order.

Most configurations for Mac devices are "Build to Order" and will ship from China. Processing and shipping will take from 2 to 3 weeks depending on the product(s) purchased. Include addition time for new products and around holidays. Please include an extended AppleCare warranty when purchasing any Apple product. Only Apple can repair their products, and AppleCare ensures any concerns with your hardware, operating system, or applications will be addressed.

Purchase Apple products for business

1. Develop your product requirements and create a proposal by following this guide (PDF).

2. Once you receive your Proposal:

• Create a Requisition in MGB PeopleSoft for a Special Request, selecting APPLE INC as the vendor (ID: 0000002558)
• Add each product to the requisition as a Special Item
• Proceed to Review and Submit, click the Add/Edit Comments bubble, and upload your Proposal or Quote as an attachment (and iPad justification if applicable, see below)
• In the comments field, enter the name and MGB User Name (e.g. abc12) of the recipient.

3. Upon approval, Materials Management will prepare the Purchase Order (PO) and place your order directly with Apple. You must follow the above process in eBuy to make a purchase, please disregard the "How to Order" comments on your proposal. Most configurations for Mac devices are "Build to Order" and will ship from China. Processing and shipping can take from 1 to 3 weeks depending on the product(s) purchased.

Special Requirements for Purchasing iPads

A written justification is required when purchasing iPads. Please compose a justification letter describing why the device is necessary for the project; how it will be used; and its purpose in relation to the project's scope of work. This justification must be uploaded and attached to your PeopleSoft requisition. 

Purchase Apple products for personal use

Your MGB ID will qualify you for educational discounts at any Apple Store or on the Apple Store for Education (search for Partners HealthCare as your school). All personal devices for business purposes must be configured to comply with MGB Security & Privacy policies. Read more about how to Secure Your Mac.

In order to improve asset management, cost efficiencies and technical support, MGB has selected Dell as the primary vendor for all computer equipment. Staples is the primary vendor for computer peripherals. CDW is the alternate vendor.

• Orders for standard Dell equipment can be placed by a trained department purchaser in IS Service Hub. See the Dell Ordering Guide. 
• Orders for non-standard Dell equipment need to get a custom quote from our account reps,  Corinne Cioffi (corinne.cioffi@dell.com) and Scott Versaggi (scott.versaggi@dell.com).

If Dell is unable to provide a suitable device for your business needs, the site CIO must approve a quote from another approved vendor, such as CDW. After this review and approval determination, please submit a special request in eBuy with the quote and CIO approval attached. 

• Orders for non-standard equipment from CDW need to get a custom quote from our account reps, Jason Howe (jasohow@cdwg.com) and Mike Tarain (MIKETAR@cdw.com). 

Purchase a Dell Computer for Personal Use 

The Dell Member Purchase Program allows Mass General Brigham employees, family and friends member-only pricing on personal purchases from Dell. Computers purchased through this program are for personal use only and not intended for use as a business device.

View products and discounted pricing at www.dell.com/mpp/mgb. Please contact Ahnna Keys if you have questions or would like to receive a custom quote at Ahnna.Keys@Dell.com or 800-456-3355 x6183501.