Yet another COVID-19 related scam is circulating the web. This time, users who stumble upon the malicious website "coronavirusapp[.]site" are told to download an Android...
This incident has been resolved.
The ERIS Infrastructure team resolved the proxy issue. All sites are working.
Okta Authentication Okta (Secure Log In) allows you to verify your identity when connecting to network resources remotely.
How do I register a phone?
Phones are...
In preparation for working remotely or from home, there are several resources to guide you.
The problem with the proxy server has been resolved.
Please contact rcc@partners.org if you have any questions
REDCap (https://redcap.partners.org/redcap) server maintenance was completed on Saturday, February 29th, 2020 from 9:00AM to 12:00PM ET.
REDCap was down for a short time during the maintenance window.
If...
The ERIS Infrastructure team has completed patching of the ERIS DIPR non-production environments.
Please contact rcc@partners.org with any issues or concerns.
This is a reminder that the ERIS Infrastructure team will be patching both Non-Production and Production VM’s and Systems during...
If you use EndNote on your Mac, please review compatibility before upgrading.
Did you know that Microsoft regularly releases security patches for its software products on the second Tuesday of every month? How frequently do you update your...
January 25th, 2020 Update: REDCap experienced additional database issues beginning Thursday afternoon around 5:30. Issues were resolved on Friday morning at 9:30.
We're experiencing intermittent...
The ERIS Infrastructure team has completed the patching of the DIPR production servers and VM’s for today. Please connect to your server or VM and validate...
REDCap (https://redcap.partners.org/redcap) is currently experiencing issues with general slowness and data being submitted.
The appropriate teams are working to resolve these issues...
REDCap (https://redcap.partners.org/redcap) is now back online. REDCap was offline from 10:40AM-2:00PM while the data was migrated from one server to another.
We recommend...
Applies to: Staff and Visitors at Assembly Row
Partners HealthCare continues to enhance the Network Access Control (NAC) program at Assembly Row...
REDCap (https://redcap.partners.org/redcap) is currently experiencing intermittent access issues for anyone using an internal Partners network. Users outside the network should still be able...
Applies to: All List Manager (Lyris) Administrators
From Friday December 27, 2019 through Monday, January 6 at 8a.m., there will be limited List Manager (Lyris) support...
The Research Computing website, https://rc.partners.org, was offline from 7:10-7:17a.m. EDT time on Monday, December 23, 2019 while platform updates were applied.
Please contact rcwebmaster@partners.org if you...
REDCap (https://redcap.partners.org/redcap) is currently experiencing access issues for anyone using an internal Partners network. Users outside the network should still be able to...
REDCap (https://redcap.partners.org/redcap) upgrades to v9.1.22 scheduled for Friday December 13th, 6:30AM EST are complete. REDCap was offline from 6:36-6:58 AM EST.
This upgrade includes a number of...
The PEAS team is pleased to recommend the upgrade to macOS Catalina 10.15 in the Enterprise.
All issues with Enterprise Services have been resolved. Prior...
The ERIS Infrastructure team completed the patching of ERIS Production VM's, Databases, and systems.
Please check your VM, database, or applications to validate that it is...
The ERIS Non-Production patching of DIPR VM's ran longer than anticipated and may continued throughout the day on Thursday December 5th, 2019.
ERIS Hosted Services MySQL and PostgreSQL underwent server maintenance on Saturday, December 7th, 2019 from 9:00AM to 7:00PM EST. There was a short period of unavailability during the maintenance...