INSIGHT 4.0 Downtime
The roll out for the Insight 4.0 IRB (Humans) Module was scheduled for Friday, September 14th. System downtime will begin on Friday, September 14, 2018 at 6 pm ET and extend through Monday, September 17, 2018 at 6 am ET.
Insight 4.0 is already being used for Agreements and so may look familiar to you when you log in on Monday, September 17th. We will send a follow-up communication on Friday, September 14thwith information on specific changes to forms and workflow. Below are answers to questions you might have about the transition to Insight 4.0 as well as recommendations that will help with the transition.
What will happen to submissions in my Activity List?
Activities in your Activity List will be migrated to your Insight 4.0 Action Required list. We recommend that you sign off on activities in your Activity List early next week so that we can review and process as many pending submissions as possible.
What will happen to submissions in Work in Progress?
Draft submissions created within the past 90 days will be migrated to Insight 4.0. All draft submissions created over 90 days ago will notbe migrated. The Human Research Office will have access to Insight 3.6 and, upon request, can send you a copy of draft submissions that were not migrated to 4.0.
What will happen to submissions in Pending Applications?
All pending applications will be migrated to Insight 4.0. We will try to review and process as many pending applications as possible before the roll out.
Should I create and submit new protocol submissions or amendments in Insight 3.6 next week?
We recommend that you hold off submitting anything new next week unless the submission is time sensitive.
What training will be available after Insight 4.0 is rolled out?
Insight 4.0 User Guides are being prepared for navigating and preparing, submitting and signing off on IRB submissions. Insight 4.0 User Guides and Frequently Asked Questions (FAQs) will be available in Research Navigator on September 17th. Training sessions will also be offered. You can register for training in Research Navigator - Insight 4.0 Training
Who do I contact for questions or assistance with submissions post Insight 4.0 roll out?
We are committed to making this transition as smooth as possible. Contact us if you have any questions or you experience any problems after the roll out with migrated or new submissions. Key contacts are provided below:
PHS IRB Help Line: 857-282-1900
PHS IRB Mailbox: email@example.com
PHS Insight Help Line: 857-282-1959
PHS Insight Help Desk: Insighthelpdesk@partners.org
Rosalyn Gray: 857-282-1903; firstname.lastname@example.org