yellow - pre-downtime, calls to action

A Critical Update for iPads and iPhones

August 13, 2021 11:55 pm

Applies to: iOS users not yet running 14.7.1 

On July 26, 2021, Apple released iOS 14.7.1 to address a security vulnerability. An iOS device that...

green - services online

FreezerWork Login Issue Resolved

July 30, 2021 12:31 am to August 6, 2021 12:31 am

Customers can now log in to FreezerWorks. 

yellow - pre-downtime, calls to action

Action Required: Critical Windows Updates Needed

July 13, 2021 5:07 pm

Action Required: Immediately Run Windows Updates on Non-standard Windows and Personal Computers Used for Work

Earlier this month, a critical vulnerability was discovered with the...

green - services online

ERISOne filesystem connectivity issues

July 1, 2021 12:20 am

All ERISOne systems that rely on access to the Briefcase filesystem are back to work. There was a system failure due to overheating that caused...

yellow - pre-downtime, calls to action

FreezerWorks Maintenance 7 PM June 17, 2021

June 18, 2021 7:00 pm to June 19, 2021 12:00 pm

The FreezerWorks server will be offline for maintenance from 7 PM Friday to 12 PM Saturday

green - services online

RISC Website Maintenance 2 Jun 2021

June 2, 2021 6:30 am to 7:00 am

The Research Computing website, https://rc.partners.org, was updated on Wednesday, June 2 at 6:30a.m. to apply platform updates. Updates completed at 6:42a.m.

Please contact rcwebmaster@partners.org if...

green - services online

FreezerWorks 2018 Restart Complete

May 10, 2021 12:00 pm to 12:15 pm

FreezerWorks 2018 has been restarted and is up and running.

green - services online

Resolved: Login Failing When Creating NEW LabArchives Account with MGB Account

May 14, 2021 11:38 am

There is a temporary outage on the LabArchives Single Sign-On server that affects ONLY those trying to create a new account with single sign-on. Existing...

red - services offline, issue, active work

FreezerWorks Maintenance 7 PM Tonight

April 30, 2021 7:00 pm to May 1, 2021 12:05 am

The FreezerWorks server will be down for maintenance tonight, from 7 PM to Midnight

green - services online

REDCap Scheduled Downtime: March 20th, 2021

March 19, 2021 12:16 pm

REDCap (https://redcap.partners.org/redcap) infrastructure improvements are scheduled for tomorrow, Saturday March 20 at 9AM ET.

We expect minimal downtime; however MGB REDCap could...

green - services online

RISC Website Maintenance 11 Mar 2021

March 11, 2021 7:10 am to 7:25 am

The Research Computing website, https://rc.partners.org, was updated on Thursday, March 11, 2021 at 7a.m. to apply platform updates. The website was offline for a short period of...

green - services online

ERIS Infrastructure Patching Schedule for 2023

January 1, 2024 12:22 pm to December 31, 2024 3:22 pm

ERIS Patching Schedule for 2024

  January 2024  
Non-Production Patching Wednesday, January 17, 2024
Production Patching and ERIS Maintenance Saturday, January 27, 2024
 February...
green - services online

REDCap Scheduled Downtime

December 9, 2020 6:30 am to 6:39 am

REDCap Upgrades to v10.0.30 Scheduled:

REDCap (https://redcap.partners.org/redcap) upgrades to v10.0.30 scheduled for Wednesday December 9 at 6:30AM EST were successful. REDCap was offline from 6:30AM -...

green - services online

An Update Regarding macOS Big Sur 11

November 13, 2020 3:00 pm

The PEAS team is pleased to recommend the upgrade to macOS Big Sur 11 in the Enterprise.

 

Prior to upgrading, please ensure you...

yellow - pre-downtime, calls to action

New, Secure Standards for Email Security, Modern Authentication

November 17, 2020 8:00 am

Older devices or software may connect to email using “basic authentication”, which requires only your username and password for access. Basic authentication leaves you open to...

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REDCap Scheduled Downtime

November 9, 2020 1:57 pm

REDCap Upgrades to v.10.0.25 Scheduled:

REDCap (https://redcap.partners.org/redcap) upgrades to v10.0.25 scheduled for Friday November 13th, 6:30AM ET are complete. REDCap was offline from 6:40-7:25 AM...

yellow - pre-downtime, calls to action

rc.partners.org Website Downtime

November 24, 2020 7:30 am to 8:30 am

There may be a short interruption of service for the RISC Website during a maintenance window on Tuesday, November 24 between 7:30- 8:00a.m. EST. The RISC Website, https://rc.partners.org, may...

yellow - pre-downtime, calls to action

ERIS Hosted Services 31 Oct 2020

October 31, 2020 7:00 am to November 3, 2020 5:00 pm

On Saturday, October 31, 2020, the ERIS Hosted Services Infrastructure was impacted by planned power work in the Needham Data Center that unexpectedly impacted some equipment...

green - services online

HSPH REDCap Scheduled Downtime

October 19, 2020 1:51 pm

HSPH REDCap (https://redcap.sph.harvard.edu/redcap) upgrades to version 9.5.35 scheduled for Tuesday October 20th, 6:30AM are complete. REDcap was offline from 6:30-7:15AM. 



Release notes...

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RISC Website Maintenance 14 Oct 2020

October 14, 2020 7:30 am to 8:00 am

The Research Computing website, https://rc.partners.org, was updated on Wednesday, October 14, 2020 at 7:30a.m. to apply platform updates. The website was offline for a short period of time...

yellow - pre-downtime, calls to action

New CrowdStrike antivirus to be installed on your Mac computer

October 6, 2020 6:00 am

Due to the increase in ransomware attacks on hospitals all over the country—some close to home— Mass General Brigham is installing CrowdStrike antivirus software on...

yellow - pre-downtime, calls to action

REDCap Scheduled Downtime

November 28, 2020 11:57 am to 2:57 pm

REDCap (https://redcap.partners.org/redcap) server maintenance is scheduled for Saturday, August 29th, 2020 from 9:00AM to 3:00PM ET.

Please expect REDCap to be down for a short time during the...

green - services online

REDCap Scheduled Downtime

October 1, 2020 11:41 am

REDCap Upgrades to v.9.5.35 Scheduled:

REDCap (https://redcap.partners.org/redcap) upgrades to v9.5.35 scheduled for tomorrow Friday October 2nd, 6:30AM EST are complete. REDCap was offline from 6:44-6:57AM...

green - services online

REDCap Scheduled Downtime

September 25, 2020 12:25 pm

REDCap (https://redcap.partners.org/redcap) server maintenance is scheduled for Saturday, September 26th, 2020 from 9:00AM to 3:00PM ET.

Please expect REDCap to be down for a short time during the...

yellow - pre-downtime, calls to action

Production Patching Scheduled for Saturday September 26, 2020

September 23, 2020 12:11 pm to 3:11 pm

The ERIS infrastructure team will be patching the Production ERIS servers and VMs on Saturday, September 26, 2020, starting at 9:00 am. Please send any...