Edit 10:38am: JIRA is now back online. We apologize for the inconvencience
JIRA is currently down and unavailable. An update to this alert will be...
Research Computing Ticketing System Now Online
The email component of the internal ticketing system (Kayako) used by ERIS has not been working properly. The issues started Wednesday, May...
Microsoft has taken the unusual step of releasing sweeping system patches for older or unsupported but widely used Windows operating systems on Tuesday May 14...
The Oracle patches scheduled for the Partners Personalized Medicine team on Saturday morning is taking longer than anticipated and will extending past noontime. We anticipate...
The ERIS Infrastructure team will perform maintenance on the PostgreSQL Service on Saturday, April 27, from 9:00 a.m. - 12 p.m. EST.
Impact: All databases...
Hi, We have a problem on mysql.dipr.partners.org and need to restart the node to get it online again. We are restarting mysql.dipr.partners.org
Completed Maintenance
The ERIS Infrastructure Team completed the emergency Postgres maintenance and all Postgres databases are online and available.
The ERIS Infrastructure team completed the on the MySQL hosted database Service on March 30, 2019. Please forward any questions to @email.
This website may have been offline for a brief period during the maintenance window for MySQL Server patching on Saturday, March 30 between 7:00a.m. - 10:00a.m. EDT. This website, https://rc.partners.org, may...
We are upgrading the List Manager (Lyris) system to v12.3.5 on Sunday, April 14, 2019, at 9 PM. We expect this release to take, up...
Research Computing Ticketing System Online
The MySQL Hosted Database Services outage impacted the internal ticketing system (Kayako) used by ERIS. The outage started Thursday, March 21 around 10p.m...
RC Services Online
The outage started Thursday, March 21 and we expect services to be restored around 12:30p.m. EDT on Friday, March 22. This downtime...
MySQL Hosted Database Services Online
The outage started Thursday, March 21 around 10p.m. EDT and was restored around 12:00p.m. EDT on Friday, March 22.
Action Required...
REDCap (https://redcap.partners.org/redcap) upgrades to v8.5.28 scheduled for Tuesday March 19th at 6:30AM EDT are complete REDCap was offline from 6:30AM-6:48AM EDT.
This release includes a...
The HPCWIN3 Windows analysis server has been been taken out of service for a few days.
We had to reboot the service. This is an NFS server serving mapped drives fro /nfs1, /nfs2, and /redcap-prod. The fs.dipr.partners.org VM is currently online, however...
We had an emergency issue that impacted mysql2.dipr.partners.org. To resolve this issue we rebooted mysql2.dipr.partners.org at 8:00pm on Monday evening March 04, 2019.
pgsql2.research.partners.org is now back online
REDCap (https://redcap.partners.org/redcap) requires server maintenance which is scheduled for Saturday, February 23rd 2019 from 7:00AM to 9:00AM EST. There will be a short interruption of...
There was a short interruption of service for the RISC Website during the maintenance window for MySQL Server patching on Saturday, February 23 between 7:00a.m. - 9:00a.m. The RISC Website, https://rc.partners.org...
The ERIS Infrastructure team will perform maintenance on mysql3.research.partners.org and mysql2.dipr.partners.org on Saturday morning February 23, 2019, from 7:00 am - 9:00 am. There will...
The GitLab service (https://gitlab.partners.org/) will be upgraded from version 11.5.7 to version 11.7.5 and the upgrade is scheduled to take up to 1 hour. During...
Partners HealthCare GitLab: Scheduled Downtime on 2/04/2019
The GitLab service (https://gitlab.partners.org/) will be upgraded from version 11.5.6 to version 11.5.7. The upgrade is scheduled to take up to 1...