This morning, there was an issue with our license in Production and our system was not able to send out any mailings, between 12:00 am...
REDCap (https://redcap.partners.org/redcap) requires server maintenance which is scheduled for Sunday, May 20th from 9:00AM - 11:00AM EDT.
If you have any concerns about this scheduled maintenance, please email edcsupport@partners.org
The ERIS Infrastructure team will perform maintenance on mysql2.dipr.partners.org and mysql3.research.partners.org on Sunday, May 20, 2018, from 9:00 am - 11:00 am. There will be...
There was a short interruption of service for the RISC Website during the maintenance window for MySQL Server patching conducted during the ERIS Systems Maintenance Window...
EDCSupport is consistently experiencing a high volume of requests. In order to alleviate the number of tickets we receive, we're working towards a few process...
The proxy server went down at 11:30am today and was restored at 4:30pm. This impacted all ERIS hosted URL's. The IAAS team will perform a post-mortem...
Research IS & Computing website maintenance was scheduled for Wednesday, May 2 between 7-7:30a.m. EDT. The rc.partners.org website was offline for approximately ten minutes, from 7:10-7:20a.m. to apply security patches...
If you are using the REDCap Mobile App and are actively collecting data, please DO NOT upgrade to v.2.51.10 of the app on your mobile devices...
In order to prepare for a future upgrade, the Freezerworks System will be temporarily taken offline for less than 30 minutes on Monday, April 30th, 2018 at 5...
Partners HealthCare FreezerWorks: Expected Downtime and Maintenance
On Thursday April 18th from 8 pm to midnight (EST), the Freezerworks application will be taken offline for...
The system was taken offline from Tuesday, April 11th through Friday, April 13th while our technical team worked with the vendor on identifying and resolving the...
|
Partners HealthCare FreezerWorks: Application Online Freezerworks users were unable to access this application from approximately 10:30 AM - 2:30 PM. After this unexpected downtime, our technical... |
Research IS & Computing website maintenance was completed on Tuesday, April 3 starting at 6:30a.m. The rc.partners.org will be offline between 6:45-6:55a.m. EDT for bug fixes...
UPDATE: CONFLUENCE MAINTENANCE HAS BEEN COMPLETED. ALL SERVICES ARE RUNNING NOMINALLY (updated 1:25pm)
UPDATE: CONFLUENCE MAINTENANCE EXTENDED UNTIL 1:30PM (updated 12:37pm)
UPDATE: CONFLUENCE IS DOWN...
The mysql service went down over the weekend. All mysql databases hosted on mysql3.research.partners.org were down from 1:30pm on Saturday March 17, 2018 through Sunday...
SSH (Secure Shell) Bastion Server, ssh3.partners.org, was unavailable on Friday, March 16, 2018 from 12:45-12:50p.m. to apply patches.
A system reboot interrupted SSH connections during that...
REDCap (https://redcap.partners.org/redcap) required a security patch be applied, which was scheduled for tonight Friday, Mar. 2nd at 8:30 PM EDT. REDCap was down from 8:41 to 8:45 PM EDT...
Partners HealthCare FreezerWorks: Scheduled Downtime On Tuesday, February 27, 2018 approximately between 8:30 - 8:45 pm EST, the FreezerWorks system was temporarily unavailable.
Freezerworks system...
The ERIS RFANFS File Server (rfanfs.research.partners.org) was rebooted and CPU added to increase speed and performance for connected systems on Wednesday, February 28, 2018 at 5:30p.m...
REDCap (https://redcap.partners.org/redcap) requires server maintenance which is scheduled for Sunday, Feb. 25th at 10:00 AM EDT. Expected downtime is 4 hours.
Please click here for more details.
If...
The ERIS DIPR File Server (fs.dipr.partners.org) was unexpectedly rebooted this morning between 8:55a.m. - 9a.m. on Thursday, February 22, 2018 indicating a potential hardware issue...
This Research IS & Computing website, https://rc.partners.org, was offline for ten minutes during MySQL3 Server Updates.
Applies to: All databases and systems connecting to the MySQL hosted database system, mysql3.research.partners.org
The MySQL server, mysql3.research.partners.org, was updated on Sunday, February 25, 2018 between 10:20a.m. - 10:30a.m. EST.
Impact...
The migration of ERIS RFANFS File Server (rfanfs.research.partners.org) to a new Virtual Machine (VM) completed on Sunday, February 25, 2018 starting at 8:25p.m. EST.
Since 10a.m. EST...
The PEAS team is pleased to inform you that you may now upgrade to macOS High Sierra 10.13.3 in the Enterprise. Please note that due...