grey - no status, general alert

Remote SSH DNS Name Reminder

June 22, 2015 4:26 pm

This is a reminder that when connecting to Remote SSH at Partners, you should always connect via the DNS name, ssh.research.partners.org, rather than by IP...

green - services online

MAD Data Storage

June 17, 2015 11:01 am

MAD Data Storage service is back online. The cluster became unstable and required node reboots to restore service. 



If you continue to experience any difficulty...

red - services offline, issue, active work

HPCWIN Server Retires Soon

July 15, 2015 9:00 am

HPCWIN has provided many years of service and will retire, coinciding with the end-of-support from Microsoft for Windows Server 2003. If you have a HPCWIN account...

green - services online

IS Service Desk Reboot

June 1, 2015 5:15 pm to 5:45 pm

In order to address lingering performance issues experienced by administrators of the IS Service Desk (http://www.partners.org/isservicedesk), PHS IS Operations performed a reboot of the servers beginning 5:15PM. There was...

yellow - pre-downtime, calls to action

Updates to ERISOne Compute Nodes

July 26, 2015 8:00 am to 8:00 pm

Updates to the operating system are planned for the ERISOne Linux Cluster.  The provisional date set for this change is Sunday July 26th.



Operating system...

green - services online

ERISOne Cluster Maintenance

June 28, 2015 8:00 am to 8:00 pm

The ERISOne cluster reopened at 2p.m. on Monday, June 29, 2015. erisone.partners.org SSH access was restored around 3p.m., and permissions issues accessing group folders on erisonefs.partners.org were...

yellow - pre-downtime, calls to action

MAD Data Storage Space & Inode Usage

August 15, 2015 9:00 am

In order to keep the system running efficiently, MAD space and inode usage need to be optimized across accounts. Beginning August 15, 2015, a new account...

green - services online

REDCap Service Alert - Unexpected Email Delays

April 29, 2015 1:29 pm

Due to a large volume of emails being sent from REDCap yesterday, a backlog was created which delayed the sending of survey invitations and system requests (request...

green - services online

Macgateway: Citrix StoreFront

May 6, 2015 8:00 am

The portal https://myapps.partners.org page and menus received facelifts on Wednesday, May 6, 2015. This change includes a new web interface called StoreFront which will provide you with...

green - services online

REDCap Upgrade v5.9.18

April 21, 2015 8:00 pm to 8:41 pm

Partners HealthCare: Scheduled Downtime

REDCap (https://redcap.partners.org/redcap) upgrades to v5.9.18 were completed Tuesday, Apr. 21. REDCap was offline from 8:00 - 8:41 p.m. EST.

This upgrade is for...

green - services online

Limesurvey Maintenance - Unscheduled

April 17, 2015 11:40 am to 11:50 am

Partners Research Computing - LimeSurvey required unscheduled maintenance on April 17, 11:40 a.m. The systems needed to be rebooted and downtime lasted 10 minutes

green - services online

RFA (Research File Area) Maintenance

April 17, 2015 11:00 pm to 11:59 pm



RFA (Research File Area) was unavailable on Friday April 17, between 11 p.m. and 12 p.m. due to an urgent windows patch needing to be...

green - services online

REDCap Maintenance

April 16, 2015 3:00 am to 8:08 am

REDCap (https://redcap.partners.org/redcap) required infrastructure updates on Thursday, Apr. 16th.  Systems were offline from 3:00 a.m. - 8:08 a.m. EST. 

The production REDCap database was migrated...

green - services online

Monthly IS Maintenance (ISM)

April 27, 2015 12:00 am to 4:00 am

Monthly Information Systems Maintenance (ISM)  Applies To: All Users

Planned system maintenance and testing was performed by IS Operations teams. This routine maintenance reduces the...

grey - no status, general alert

RFA Maintenance on 4/09/15

April 9, 2015 10:00 pm to 11:59 pm

On Thursday, April 9th, 2015 from 10 - 12 p.m. EDT, maintenance will be performed on the RFA (Research File Area) storage system, but there will...

green - services online

RFA (Research File Area) downtime

March 30, 2015 10:00 pm

The RFA (Research File Area) storage system was offline for a brief system reboot on Monday, March 30, 2015 at 10 p.m. EDT. During the...

green - services online

ERISOne Cluster Maintenance

March 27, 2015 5:00 pm

Data Center Maintenance affecting the ERISOne cluster and related computational resources completed successfully on Sunday 3/29 at 1 p.m. The environment underwent some minor disruptions...

green - services online

Mailing List System/Lyris

March 27, 2015 1:07 pm

The system is back online and issues are resolved.


Original post:

Was unavailable from 1-2p.m. on Friday, March 27, 2015. 

yellow - pre-downtime, calls to action

OpenSSL Updates

March 25, 2015 7:00 am

RedHat and CentOS issued OpenSSL updates to address multiple vulnerabilities. ERIS proxy and all current ERIS CentOS builds have been patched. Please restart any services that...

grey - no status, general alert

"FREAK" exploit

Apple has released important software updates that address the security vulnerability known as “FREAK”. This exploit impacts encryption of all Apple products. Members...