Websites and services hosted on MySQL2.dipr.partners.org were running slower than usual on Friday, July 31 beginning around 2:45p.m. EDT. ERIS is actively investigating and while as of...
REDCap (https://redcap.partners.org/redcap) upgraded to v6.5.9 on Tuesday, Aug. 25. REDCap was offline from 7:00-9:02 PM EST.
This upgrade will include a large number...
All services on MySQL.dipr.partners.org have been restored.
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MySQL.dipr.partners.org will be rebooted tonight (7/28/15) at 10:30 p.m. EST, to clear some I/O issues, and connectivity issues...
Applies to: ERISSQL2K8P.DIPR.PARTNERS.ORG\ERISSQL2K8P
This notice is for all clients using erissql2k8p.dipr.partners.org\erissql2k8p. We turned on forced encryption for SQL in transit on our SQL production server. ...
Applies to: SQL 2008 Users
The SQL 2008 servers (erissql2k8p.dipr.partners.org, erissql2k8d.dipr.partners.org) were offline for patching on Monday, July 20 at 2pm EDT. There was a slight...
Starting Tuesday, July 7, 2015, the MacGateway (red apple icon) no longer appears on https://myApps.partners.org (Partners MyApps Citrix StoreFront). To access all of your applications from...
This is a reminder that when connecting to Remote SSH at Partners, you should always connect via the DNS name, ssh.research.partners.org, rather than by IP...
MAD Data Storage service is back online. The cluster became unstable and required node reboots to restore service.
If you continue to experience any difficulty...
HPCWIN has provided many years of service and will retire, coinciding with the end-of-support from Microsoft for Windows Server 2003. If you have a HPCWIN account...
In order to address lingering performance issues experienced by administrators of the IS Service Desk (http://www.partners.org/isservicedesk), PHS IS Operations performed a reboot of the servers beginning 5:15PM. There was...
Updates to the operating system are planned for the ERISOne Linux Cluster. The provisional date set for this change is Sunday July 26th.
Operating system...
The ERISOne cluster reopened at 2p.m. on Monday, June 29, 2015. erisone.partners.org SSH access was restored around 3p.m., and permissions issues accessing group folders on erisonefs.partners.org were...
The Lyris List Manager Mailing List System, https://researchlist.partners.org, is online and fully operational.
The Administrator Interface for the Lyris List Manager Mailing List System, https://researchlist.partners.org...
In order to keep the system running efficiently, MAD space and inode usage need to be optimized across accounts. Beginning August 15, 2015, a new account...
Due to a large volume of emails being sent from REDCap yesterday, a backlog was created which delayed the sending of survey invitations and system requests (request...
The portal https://myapps.partners.org page and menus received facelifts on Wednesday, May 6, 2015. This change includes a new web interface called StoreFront which will provide you with...
Partners HealthCare: Scheduled Downtime
REDCap (https://redcap.partners.org/redcap) upgrades to v5.9.18 were completed Tuesday, Apr. 21. REDCap was offline from 8:00 - 8:41 p.m. EST.
This upgrade is for...
Partners Research Computing - LimeSurvey required unscheduled maintenance on April 17, 11:40 a.m. The systems needed to be rebooted and downtime lasted 10 minutes
RFA (Research File Area) was unavailable on Friday April 17, between 11 p.m. and 12 p.m. due to an urgent windows patch needing to be...
REDCap (https://redcap.partners.org/redcap) required infrastructure updates on Thursday, Apr. 16th. Systems were offline from 3:00 a.m. - 8:08 a.m. EST.
The production REDCap database was migrated...
Monthly Information Systems Maintenance (ISM) Applies To: All Users
Planned system maintenance and testing was performed by IS Operations teams. This routine maintenance reduces the...
On Thursday, April 9th, 2015 from 10 - 12 p.m. EDT, maintenance will be performed on the RFA (Research File Area) storage system, but there will...
The RFA (Research File Area) storage system was offline for a brief system reboot on Monday, March 30, 2015 at 10 p.m. EDT. During the...
Data Center Maintenance affecting the ERISOne cluster and related computational resources completed successfully on Sunday 3/29 at 1 p.m. The environment underwent some minor disruptions...
The system is back online and issues are resolved.
Original post:
Was unavailable from 1-2p.m. on Friday, March 27, 2015.