How To Update the Serial Number in GraphPad Prism

This article is for current GraphPad Prism users who purchased a subscription renewal through ERIS Research Computing Core Facility. For each computer on which GraphPad is installed, the user must complete the following steps in order to update the serial number.

You can update the serial number before the expiration of the old license at any time, the new serial number will be valid immediately.

You will receive the serial number upon renewal. Email rcc@partners.org if you have any questions or concerns about your GraphPad Prism Renewal.

1. Launch GraphPad Prism on your machine.

2. Go to the Prism Help menu and enter a new serial number.
See a Macintosh Computer Screenshot
See a Windows Computer Screenshot

3. Once you enter the new serial number, you will be prompted the register the license. GraphPad Prism will then generate and email you a new activation code.

4. Use this activation code to complete the registration of the new license on your machine.   

On a Macintosh computer:
On a Windows computer:

GraphPad Prism software subscriptions are offered at considerable discount through the ERIS Research Computing Core Facility. The subscription term lasts from August 29-August 28 annually.  To learn more about this service, please visit: http://rc.partners.org/core_SoftwareLicenses.

Go to KB0027972 in the IS Service Desk

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