Posted on
Updated on
August 22, 2023
As part of ongoing service improvements, ERIS strives to communicate service-related messages clearly and consistently. We color-code the email header to represent message content. Depending on the service, you might be automatically enrolled into mandatory mailing lists. Some services have optional mailing lists, and users are encouraged to subscribe to receive notices regarding these services. To view a list of service alert and news mailing lists, please visit: http://rc.partners.org/sla.
RED Alerts:
- First notice of scheduled downtime
- New issue
Yellow Alerts:
- Action Required by user
- Reminder of downtime
- Update to unresolved issue
Green Alerts:
- Downtime concluded
- Issue resolved
Gray Alerts:
- News
- No interruption to service
Are you looking for the Service Alert Email Archives?
- Stay informed by visiting the Service Alert area of our website.
- The email archives have moved. Please visit the following links for full archive history:
- DIPR: https://researchlist.partners.org/read/?forum=dipr_new
- MAD: https://researchlist.partners.org/read/?forum=mad_new
- RFA: https://researchlist.partners.org/read/?forum=rfa
- SSH: https://researchlist.partners.org/read/?forum=ssh
- PEAS: https://researchlist.partners.org/read/?forum=peas-enrolled-members
- Backup Service (Crashplan): https://researchlist.partners.org/read/?forum=crashplan
- Databases:
- MySQL: https://researchlist.partners.org/read/?forum=eris_db_mysql
- Filemaker: https://researchlist.partners.org/read/?forum=eris_db_fm
- Oracle: https://researchlist.partners.org/read/?forum=eris_db_oracle
- Hadoop: https://researchlist.partners.org/read/?forum=eris_db_hadoop
- Microsoft SQL: https://researchlist.partners.org/read/?forum=eris_db_sql
- PostgreSQL: https://researchlist.partners.org/read/?forum=eris_db_postgresql
- ERISOne Linux Cluster: https://researchlist.partners.org/read/?forum=hpc
- Windows Analysis Server: https://researchlist.partners.org/read/?forum=hpcwin
If you have any questions or concerns, please contact rcc@partners.org.