March 5, 2024
To mitigate the risk of further spread of coronavirus (COVID-19), Mass General Brigham has determined that social distancing measures will be initiated wherever possible. As a result, we are asking all department leaders to implement measures that ensure continuity of operations while allowing for remote work or shift work in support of social distancing.
The guides below are also available through the Remote Work Toolkit on The Pulse
Remote Work Planning Guide for Managers
Remote Work Planning Guide for Employees
Getting Access to Collaboration Tools
IS Service Desk Contact Information
Additional Remote Work Resources
| Topic | Overview | Resources |
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Secure Login / Okta |
Secure Login, provided by Okta, allows you to verify your identity when connecting to network resources remotely. |
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MobileIron |
MobileIron is mobile device management software that enables your mobile devices (cell phones, tablets) to turn on encryption, add email and access Partners applications. |
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Workspace & Other Applications |
Partners Workspace, available at https://workspace.partners.org, allows access to most commonly used applications remotely, such as Epic, Peoplesoft, and Outlook Web Access. |
HOWTO: Remote Access to Mass General Brigham Network Applications |
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Mapping Network Drives |
When connected to VPN, you need to map your network drives to access your H drive and shared network drives (SFAs). |
HOWTO: Map Network Drives in Windows 10 |
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Jabber |
Jabber is a computer based phone solution that allows you to take phone calls from your computer using a headset or your computer's mic and speakers. |
HOWTO: Request Access to Jabber |