August 6, 2024
Vulnerabilities are discovered frequently in software and they put your computer, data and the enterprise at risk. In order to stay secure and compliant with Mass General Brigham policies, make sure that you are running a current, supported Operating System (OS) and that your software applications are up to date.
Please note: If you are using a Vendor-provided device, please do not follow the instructions below. Work with the vendor and your site CIO. You may need to request a variance from Information Security.
Devices connecting to the Mass General Brigham Network are checked for compliance with security requirements by our Network Access Control (NAC) tool. All non-compliant, compromised or infected devices are removed from the network.
HOWTO: Determine whether you are using a standard or non-standard computer
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Mass General Brigham Standard Windows |
Non-standard or personally-owned Windows |
Macintosh |
Notes |
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| Antivirus Software | Updates to antivirus software are pushed to your device when connected to the network. |
Windows 10 devices should use the built-in Windows Defender Antivirus. |
Ensure you have antivirus installed on the device with updated virus definitions. |
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| ForeScout SecureConnector | This agent is already installed or will be pushed to your device when connected to the network. |
Windows32bit_download.exe Note: This installer is silent. Once you open the download and give permission to install, it will install without user interaction, and then the installer will delete itself. ** To check if you're using a 32-bit or 64-bit Operation System on a Windows computer, right-click on My Computer, and select Properties. The version is displayed next to System Type. Updated 8/29/2023 |
Is your Mac ready for NAC? Visit this KB article for instructions to:
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Network Access Control (NAC) is a component of the MGB Digital Information Security Program. NAC ensures devices connecting to the MGB network are compliant with specific security policies. The agent currently used at MGB is ForeScout SecureConnector. More information for Technical and Administrative Staff |
| Operating System (OS) | Windows 10 21H2 or above, Windows 11 21H2 or above |
If you are currently running Windows 7 or older, you must upgrade to Windows 10 Professional.
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Apple, and therefore MGB Digital, only supports the current Operating System and two versions prior. |
Microsoft, and therefore MGB Digital, will no longer support Windows 7 as of January 2020. |
| Patches | Patches are pushed to your device when connected to the network. | |||
| CrowdStrike | CrowdStrike is pushed to your device when connected to the network. |
Download CrowdStrike - INFO: CrowdStrike Falcon Sensor Guide |
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| Encryption | Contact the Digital Service Desk | Contact the Digital Service Desk | ||
| Report Phishing Button | The Report Phishing button is available on your Outlook toolbar for Windows and Macintosh computers, OWA and the Outlook application on your smartphone. | The Report Phishing button is available on your Outlook toolbar for Windows and Macintosh computers, OWA and the Outlook application on your smartphone. |
What to Do If You Receive a Suspicious Email
The Report Phishing button makes it easier for you to report suspicious emails to MGB Digital Information Security. If you think you've received a phishing email, do not
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Please contact the Digital Service Desk with any questions or concerns regarding any of these steps.