September 29, 2021
An overview of the ERISOne Linux Cluster with information relating to the service can be found in the Computational Resources section of our website. The cluster webpage also contains links to the account sign-up form, request forms for applications or storage and the support and feedback forms. Review the typical uses for each of the computational resources offered by ERIS to determine the most suitable platform.
Details of our introductory training courses for Linux and ERISOne are in the Scientific Computing section of our Training Page
Obtaining an account
First determine the most suitable platform for your project. Then complete the ERISOne Linux Cluster account request form, or the corresponding form for the compute platform selected. Estimating the storage, applications and compute time required for your projects will help us provide these services. If you will require access to an existing data folder for your lab / project, find out from the data owner the name of the corresponding group in order to request this access on the account request form.
Once registered your account should be ready in 24-48 hours.
Connecting to ERISOne
Connect from a PC running Microsoft Windows:
- (Recommended) Use the MobaXterm application to connect.
For more information on the features of MobaXterm, reference their documentation.
- Download the Free Home Edition of MobaXterm here and extract the files from the download to your preferred location. Run the installer and then application if you downloaded the Installer edition, or run the .exe file if you downloaded the Portable edition.
- Once the application is open, select "Session" from the top toolbar. This will open a new pop-up window.
- Select "SSH" as the session type, and fill in the specified fields as followed. Once done, click "OK"
- Remote host: erisone.partners.org
- Specify username (make sure it's checked off): your Mass General Brigham user ID
- Port: 22
- A new terminal tab should open in the MobaXterm window, prompting for your password. Enter your Mass General Brigham password to continue.
- Once logged in, you will also be able to view your home directory files and folders in the "Sftp" tab on the left toolbar in MobaXterm
- Use the PuTTY ssh client to connect
- Download the PuTTY ssh client (putty.exe)
- Double click the downloaded file
- Enter the following connection information and press "Open"
- Host Name (or IP address): erisone.partners.org
- Port: 22
- Protocol: SSH
- Enter your Mass General Brigham user ID and password when prompted
Connect from a Mac or Linux computer
- Open the "Terminal" application
- replace "abc123" with your Mass General Brigham user ID, and type this line followed by your Mass General Brigham password:
The first time you connect to ERISOne a message will appear showing the rsa2 key fingerprint. Select "Yes" to proceed if the fingerprint matches either of these lines:
RSA key fingerprint is fd:47:1d:31:83:66:41:06:e6:d7:3d:16:8b:05:aa:f2
RSA key fingerprint is SHA256:cdQkBDEw4VOvmxf/rU8YP0Y59Yyw3kK2g9JP9iva+v4
A remote desktop is ideal for using graphical applications with data stored on the cluster, and for a persistent workspace.
Web applications allow running jobs, analytics and visualization using only a web-browser. Sections of the quick-start guide below may not apply if you exclusively use to the cluster through a web-browser.
Several labs have web-portals for running analysis pipelines on ERISOne. Applications supported by the ERIS Scientific Computing team include
Submit a feature request for other web applications.
Compute nodes, login nodes and remote desktops...
Within the ERISOne compute cluster, computers and referred to as "nodes". Find out which node you are currently working on from its host name, which is shown in the terminal prompt, or from the output of the "hostname" command
All users of the cluster log initially log in to these nodes, which are named eris1n2, eris1n3 etc. For the benefit of all cluster users, use of these nodes should be limited to job submission, file editing and small-scale file copying.
Any computational and data-intensive work takes place on the compute nodes. Time and resources on these nodes is exclusively granted by a request to the the job scheduler to prevent resource conflicts between jobs. You can request a command-line session immediately on a compute node using the interactive queue. Compute nodes are named cmu001… ib001… gpu001…
Remote desktop nodes
Running an Application or Job Script
To use applications and software provided by the cluster during your jobs, you can take advantage of the cluster's module system. Learn more about loading ready-to-go applications in Loading Applications.
Help and support for ERISOne Services
For questions related to the use of ERISOne, first check the frequently asked questions in our Knowledge Base. For service request, software installation requests and reporting problems fill the appropriate form from our Forms Library and contact Scientific Computing Support with further queries.
Note that email correspondence from the Scientific Computing support team includes a message header inviting you to check the status of the support requests online. The ticket site http://tickets.partners.org/ does not use your Mass General Brigham ID or password for log-in. Request a new password using your primary email address as the username.
Using ERISOne for Research Purposes
If you are applying for a grant and need to reference these resources, you can use the link below. This is to help researchers copy and paste general, high-level, descriptions of infrastructure into their grants, IRB proposals, contracts, etc.
It would be very much appreciated if the Enterprise Research IS group and/or individual Research Computing members receive acknowledgement in publications if you feel our service and facilities have helped your projects. You can find a guideline for such acknowledgement at:
Please let us know how ERIS helped your research!