Posted on
Updated on
December 2, 2024
Requirements
- Browsers: Safari 7.x or newer, Chrome 28.x or newer, Firefox 22.x or newer.
- MacOS: Supported Versions
- Computer must be enrolled into PEAS*.
- If your computer is not enrolled in PEAS, please see HOWTO: Enroll your Mac into the Partners Enterprise Apple Support (PEAS) Program
- *Those working at BWH using Kronos Scheduling have an Information Security documented exception for this requirement.
Before You Begin (if applicable)
Older app version: The 'Citrix Workspace' application replaces the 'Citrix Receiver' application. If 'Citrix Receiver' is installed, then the app must be deleted before proceeding. How to Delete files and folders on Mac
Instructions
- Open your Applications folder
- Launch Self Service
- Log in with your MGB credentials
- Locate the Citrix Workspace application
- Click Install
- Follow the Workspace installation prompts
- If prompted to "add an account by typing an email address or server address", press Cancel. Entering an email address is not required.
- After the Citrix Workspace installation is complete, you will be able to launch applications directly from the MGB Citrix web address: https://workspace.partners.org
- (After logging into the website, if you encounter the page stating 'Citrix wasn't detected', press Already Installed to proceed.)
- Note: Once Citrix is installed, you don't have to launch the actual Citrix Workspace app icon that appears on your Mac. The app will be used automatically when launching MGB applications through the Citrix website.