HOWTO: Remove Meraki (or other MDM) from iOS

Ivanti Go is the Mass General Brigham Enterprise Mobile Device Management (MDM) solution that allows you to access various Mass General Brigham resources from a mobile device. Apple only allows for one MDM to be installed on a device at any given time. This guide provides instructions for removing and existing MDM profile (e.g. Meraki) from your device so that you can install Ivanti Go.

 

Note: for MGH Users using the “Mojo” app, the removal of Meraki will also remove Mojo from your device.  After you install Ivanti Go, however, the you will be automatically prompted to reinstall Mojo.

 

HOWTO: Remove Meraki (or other MDM) from iOS

Go to KB0033792 in the IS Service Desk