Posted on
Updated on
August 2, 2023
Requirements
- Device is running on iOS version 13+
- Device must be enrolled in Ivanti Go| KB0031710
Before proceeding, you must have received the approved Software Token request email that includes the activation code link.
- This is not the same as the confirmation email you receive when you first submit the request for a new software token.
- The approved activation code email is the second email you will receive from the RSA Administration team and it will look similar to the image below.
Need to request a new EPCS RSA Software Token? KB0035208
Install RSA SecurID and Activate Your Software Token
- Open the App Catalog
- Search for "SecurID" and select it from your results.
- Tap Install
- Accept License Agreement
- Tap Deny for "Anonymous Usage Data" (if message appears)
- Tap Get started…
- Tap Deny for "Token would like to access Camera" (if message appears)
- Tap OK for "Error Occurred – Enable camera permission to scan QR code" (if message appears)
- Tap URL from your IT Help Desk.
- Tap RSA Token Activation sent in an email on iPhone (Activation imports automatically.)
- Tap OK for "Success – Your token has been added."
Token now set for e-Prescribing…
Renew a Software Token
- Tap on the three dots (located at the top right)
- Tap Delete
- Tap Get started
- Tap Deny for "Token would like to access Camera" (if message appears)
- Tap OK for "Error Occurred – Enable camera permission to scan QR code" (if message appears)
- Tap URL from your IT Help Desk.
- Tap RSA Token Activation sent in email on iPhone (Activation imports automatically.)
- Tap OK for "Success – Your token has been added."
Token is now set for e-Prescribing…