November 5, 2024
The specific procedure for requesting network access will depend upon the requestor's hospital affiliation.
| Employees | |
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BWH, MGH, MGB, FH, MCL, SLM, PHH |
Mass General Brigham computer accounts are triggered via Peoplesoft. For more information regarding this procedure, requestors should contact HR via AskMyHR website or HR phone number 1(833)-275-6947 Status Request: If you are looking for a status, then you will need to contact HR directly. |
|
DFCI |
All network user requests are submitted through the Human Resources Staffing department. Requestors will need to contact their department’s PCF (Personnel Change Form) Originator or Preparer for assistance in adding a new user. |
|
PCPO |
Users should work with their manager to request an account via the PCPO User Request form. Users from PCPO Community practices can escalate a ticket: Non-Urgent: The Service Desk can submit Non-urgent tickets to HR using the HR Escalation | Service Desk Instructions Urgent: Urgent tickets must be opened by the user in the AskMyHr portal site or by calling HR at 1-833-275-6947 |
|
MVH |
Contact the Service Desk to have a ticket escalated to the techs - marthas vineyard assignment group. |
|
MEEI |
MEEI employees requesting a new Mass General Brigham Network Account should be directed to contact one of the following Approval Managers.
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|
NWH |
Users requesting a network account need to go through their responsible manager. We have developed an online password request form for Managers/Supervisors to request user access for new employees. An employee cannot request access for themselves. The request must come from their Manager/Supervisor. The form can be found on the Intranet using the following link: http://password.nwh.org/. Any Manager/Supervisor who needs access to the Password Request form should contact Human Resources to have a logon created for the on-line system. |
|
SCC |
Contact the Service Desk to have a ticket escalated to the techs - cape cod assignment group. |
|
Spaulding (SRH) |
Contact the Service Desk to have a ticket escalated to the techs - srh assignment group. |
|
SHC |
Contact the Service Desk to have a ticket escalated to the techs - shc assignment group |
Vendors/Consultants/Non-Employees
DFCI
All network user requests are submitted through the Human Resources Staffing department. Requestors will need to contact their department’s PCF (Personnel Change Form) Originator or Preparer for assistance in adding a new user.”
How to get Network Access for a User
All Others
Refer managers to the Human Resources site linked here when they request a Vendor/consultant account, and tell the requestor to use one of the appropriate POI request forms listed on the page.
Note: You must be on the Mass General Brigham computer network to launch the link and request a vendor account.