Research Inquiry Response and Escalations
For new requests, questions, or updates on previous requests, please use this link to connect with our team directly: https://rc.partners.org/general-inquiry. Someone will be in touch within three to five business days.
If your request requires executive escalation due to a special need or if there has been no action on your previous requests through the standard service channels –email ResearchTechEscalation@mgb.org.
Please remember to include the original ticket number in your email so that all details are easily accessible. Your email will be triaged to determine the best response level and shared with the Research Escalation Team for review.