April 29, 2026
Webex is a soft-phone client that allows you to make calls through your computer on your Mass General Brigham phone line. It is meant for mobile users so they can work connected when a Mass General Brigham physical phone is not present.
Webex uses your existing office phone number.
***911 Disclaimer*** If you make a 911 or other emergency call, you must explicitly state your location. Mass General Brigham, MGH and BWH Security, and local emergency services are unable to determine your location automatically or remotely via Caller ID or other methods.
Request Access to Webex
If you are working on a Webex request on behalf of your department or team, please organize the data for multiple orders into a spreadsheet to order in bulk.
Request access to Webex by filling out and submitting the Telecommunications Requests form. Ticket must include the following details:
- What device type will you be using with Webex? (e.g. Mass General Brigham build computer, iPhone, Android, Tablet, Mac, Non-Mass General Brigham Windows computer)
- What is your desk phone number? If you do not have a desk number assigned to you, include your cost center.
- What is your location (Site, Building name, floor number, and room number)?