HOWTO: Imprivata Cortext Notification Settings - Android

Proper notification and connection settings ensure that alerts of new messages and unread messages are displayed when the application is not running.

Ensure notifications of new Cortext messages will display on the lock screen

Setting Location: Phone Settings > Sound and Notifications > Notifications on Lock Screen

Ensure the following settings are on:

  • Show Content

Ensure the phone push notifications are on for Cortext

Setting Location: Phone Settings > Sound and Notifications > Application Notification > Cortext

Ensure the following settings are set:

  • Allow notification = On
  • Set as priority = On
  • Preview in pop-ups = On
  • Hide noti. On Lock screen = Off
  • Hide sensitive content = Off

Ensure cellular connection settings are appropriate

Setting Location: Phone Settings > Data Usage

Ensure the following settings are set:

  • Mobile data = On

Ensure cellular connection settings for Cortext are appropriate

Setting Location: Phone Settings > Data Usage > Cortext

Ensure the following setting is set:

  • Restrict background data = Off

Ensure phone Wi-Fi avoids poor connections

Setting Location: Phone Settings > Wi-Fi > Advanced

Ensure the following setting is set:

  • Avoid bad Wi-Fi connections = On

Turn off power saving mode

Setting Location: Phone Settings > Power Settings > Battery > Battery saver

Ensure the following setting is set:

  • Battery saver should be Off

Do not “kill” Cortext application with a 3rd party or built in application task killer

Ensure Cortext alert settings are enabled

Setting Location: Open Cortext > Cortext Settings

There are two message types and each can have their own alert tones, volume, and repeat settings:

  • Urgent
  • Routine

Ensure alerts and repeating alerts for unread messages is on

Setting Location: Open Cortext > Cortext Settings > Alert Details

Ensure the following settings are set:

  • Vibrate = On
  • Sounds = On
  • Selected Sound = User Preference
  • Repeat = On
  • Repeat Alerts = User Preference
  • Time Between Alerts = User Preference


Related articles