HOWTO: Request Imprivata Cortext

Note

The prerequisite for adding paging is that the user must already have:

  • Ivanti Go
  • Imprivata Cortext (Install from Partners App Catalog)

Resolution

Users who meet the prerequisites above, and would like to request Imprivata Cortext paging should contact the IS Service Desk to have a ticket escalated to either telecom - mgh , telecom - bwh or IS Service Desk – WDH

  MGH, MCL, CDH, SLM, PHC, PUC, and SRH should be placed in the telecom - mgh assignment group.

  BWH, BWFH, NWH, and PCPO should be placed in the telecom - bwh assignment group.

  •  WDH should be placed in the IS Service Desk – WDH assignment group

Related Articles

HOWTO: Enroll into Ivanti Go for iOS

HOWTO: Enroll into Ivanti Go for Android

INFO: Imprivata Cortext Overview 

Go to KB0029579 in the IS Service Desk

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