Posted on August 1, 2017
Updated on
January 18, 2022
The attached document provides IS users with instructions for customizing the view of Configuration Item (CI) relationships. Understanding the relationships between CIs can be useful in understanding the cumulative impact of downtime to any CI.
For a video demo, click here: Customizing Your View of CI Relationships
Customizing_Your_View_of_Configuration_Item_Relationships.pdf