HOWTO: Entering a Request for Change

The attached document provides MGB Digital and business users with instructions for entering a Request for Change (RFC). This procedure should only be used to add, modify, or remove a supported service or modify an application or hardware.

This form is intended by users that do not have direct technical knowledge to implement application or infrastructure technology change. But others might wish to use the form as well. It can be used to request a Change when the requester does not have all the required information. The requester depends on technology teams to make the appropriate changes either to applications or infrastructure.

For a video demo, click here: Entering a Request for Change

image001[76].png

ServiceNow_RequestForChange.pdf