How to set Default 'From:' or 'Reply To:' Settings in List Manager (Lyris)

Posted on
Updated on

November 21, 2023

Requirements

In order to modify the settings described in this article, you need to have administrator access to the list in Lyris. Email your list administrator to be added. If you need a new list, please visit the Collaboration section of this website for information and complete this request form.

Description

You can define who a mailing comes from, whether it is sent from the web interface or submitted via email. You can also define where any replies go. If you do nothing to this setting, the 'From:' is the email address and name of the author of the message, and the replies go to the author as well.

In some cases, you may want to obscure the email address of the author of the message and replace it with something else. In some cases, you may want to obscure the email address of the administrator who created the mailing and replace that address with another. For instance, if several people in the department can contribute announcements, you may want to use a Group Mailbox as the from, rather than the email address of the actual author. Doing so protects the original author's identity and prevents list members from contacting the author directly. You can request a Group Mailbox in Exchange by opening a ticket with the Outlook Support -PHS team through the IS Service Desk. This can take several business days to be fulfilled: https://www.partners.org/isservicedesk  

How to designate a default 'Reply to:' address 

  1. Log in to https://researchlistadmin.partners.org 
  2. Select Utilities
  3. Select List Settings
  4. Select Email Submitted Content
  5. Select Header Rewrites tab  
    • Complete the 'Reply to:' line 
      • Note: This field must be a valid email address. Put the Display Name in quotes and the the email address in between angle brackets. Example: "Partners Research IS & Computing" <rcc@partners.org>
    • Do not change the 'To:' line.
  6. Save

How to designate a default 'From:' address for email submitted content

  1. Log in to https://researchlist.partners.org
  2. Select Utilities
  3. Select List Settings
  4. Select Email Submitted Content
  5. Select Header Rewrites tab 
    • Complete the 'From:' line 
      • Note: This field must be a valid email address. Put the Display Name in quotes and the the email address in between angle brackets. Example: "Partners Research IS & Computing" <rcc@partners.org>
    • Do not change the 'To:' line.
  6. Save

How to designate a default 'From:' address for web submitted content

  1. Log in to https://researchlistadmin.partners.org 
  2. Select Utilities
  3. Select List Settings
  4. Select Web Created Content
    • Complete the 'Default From:' line 
    • Note: This field must be a valid email address. Put the Display Name in quotes and the the email address in between angle brackets. Example: "Partners Research IS & Computing" <rcc@partners.org>
    • Do not change the 'Default To:' line.
  5. Save

Please contact rcc@partners.org for a full list of field names and for any questions.

Online Manual: http://lunar.lyris.com/help/lm_help//12.0/index.html

Related

Go to KB0028048 in the IS Service Desk

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