February 4, 2022
Corporate Phones: All corporate phones must be enrolled in MobileIron by policy. Users with corporate phones requesting un-enrollment should have a ticket escalated to the appropriate Site Security officer team for approval.
To un-enroll your Android device from MobileIron:
Method 1 (Recommended):
Use the Self Service Portal to Retire the device. Refer to INFO: Self Service Portal for MobileIron
Google Devices: Settings > Accounts > Remove Work Profile
Samsung Devices running Android Nougat: Settings > Cloud and Accounts > Accounts > Work Profile > Uninstall Work Profile
Samsung Devices running Android Oreo and Samsung Experience 9.0: Workspace > ⋮ > Workspace Settings > Uninstall
Samsung Devices running Android Pie and Samsung One UI: Settings > Workspace > Uninstall Work Profile
Please contact the Service Desk to have a ticket escalated to the enterprise mobility management (emm) - phs assignment group requesting that your phone be Retired
The Mass General Brigham EMM team will issue a command from the MobileIron console that will remove only related apps and configurations from your device.
HOWTO: Enroll into MobileIron for Android
HOWTO: Install Dropbox Business for iOS
HOWTO: Request Imprivata Cortext Paging
HOWTO: Unenroll from MobileIron for iOS
INFO: MobileIron: What is it and Why do I need it?
INFO: MobileIron: What Mobile Devices are Supported?
INFO: MobileIron: What Mass General Brigham Can and Can Not See on your Mobile Device
INFO: MobileIron: What Is MobileIron Tunnel and Why do I Want It?
INFO: Imprivata Cortext Overview