HOWTO: Insight > MPS > Add/Update Organization Level Access

Posted on
Updated on

September 23, 2026

This guide will walk through selecting organization/department/unit level access for a user.  This level of access will allow a user to access all records (related to the selected modules) within the selected department/unit. 
 
Note: if you are not a keygiver but need Insight access, click here for instructions on requesting access. 
 

Steps

  1. Locate the user:
    1. Use the name field to enter “last name, first name” or User ID to locate the user you need to review/update. 
    2. Click Search.
    3. When results are returned, click on the user’s name to open their profile.
  2. Navigate to the Security page.
  3. To add a specific department/unit/chief code click “Add Additional Organization”. 
  4. Select one or more organizations to add. 
  5. Click the Apply button.
  6. Select the appropriate attributes for the organization. 
  7. It is a pick and choose process under each module. 
    1. When adding Agreement access you can include View Patient Care Details and/or View Salary Information. 
    2. Manage access in a module allows the user to create transactions on the protocols. 
    3. View access only allows users to view the protocols but not request edits. 
  8. Click the Save button.
Tip: To find the organization faster instead of scrolling through the dropdown, type the value into the field to jump right to it (Example: BWH 80AA or MGH 56AA).  

 

 

Important Notes:

  • If, as a department keygiver, access is needed for yourself or another team member to an organization outside your hierarchy, you must request additional access so that appropriate keygiver can review the request.  Because of this need the Request Additional Access button will always be present for Department Keygivers. 
  • Department Keygivers can only request/approve department or unit level access.  Central Keygivers can setup access at a hospital level for individuals within their offices.  

 

Additional Guides

 

Go to KB0045338 in the IS Service Desk