HOWTO: Insight > Update A User's Email Address

Introduction

Users can update their own or other user’s email addresses if listed incorrectly. 

Steps

  1. Go to Manage Profiles & Security module. 
  2. Locate the user
    1. The search will default to the user logged in. 
    2. Use the name field to enter “last name, first name” or NT login to locate the user you need to review/update. 
    3. Click Search. 
    4. When results are returned, click on the user’s name to open their profile.
  3. On the Demographics page, update the email address. 
  4. Click Save.
NoteOnly MGB approved email addresses can be added to profiles. Please see a list of approved extensions below.  If an acceptable email address extension is entered BUT is spelled incorrectly it will produce an error. 

 

Note: Although updates to email addresses do not need to be approved, a notification will be sent to the Department Keygiver for the user’s primary chief code. 

 

 

 

Go to KB0045003 in the IS Service Desk