Unable to connect to PHSWIFI3 on iOS after Email Domain Change

Symptoms

Unable to connect to PHSWIFI3 after your email address has changed

 

Resolution

  1. Forget the PHSWIFI3 Network:
    • Go to Settings > Wi-Fi > Tap on the "i" next to phswifi3 > Forget Network


  2. Re-connect to PHSWIFI3 using your Network ID
    • Go to Settings > Wi-Fi > phswifi3
    • Enter your MGB UserID (e.g. jha12) and MGB Password

 

Escalation

Please open a ticket with the MGB Service Desk for additional assistance.

Go to KB0040265 in the IS Service Desk