INFO: Jabber Documentation

Background

Jabber Voice (Jabber) is a soft-phone client that allows you to make calls via your computer on your Partners phone line. It is meant for mobile users so they can work connected when a Partners physical phone is not present. It uses your existing office phone number.

 

Requesting Access

HOWTO: Request Access to Jabber

 

Jabber Installation and Setup

Partners PC

Jabber is installed by launching from the Partners Applications menu on Partners build computers. 

See the guides below for details:

Jabber Quick Start for Windows

Headset Optimization Guide for Windows

Jabber FAQs for Windows

Non-Partners PC

Please contact the Service Desk to escalate a ticket to telecom to install Jabber on a non-Partners PC.

Mac

Jabber is installed through the PEAS Self Service application on Mac computers.

See the guide below for details:

HOWTO: Install and Configure Cisco Jabber on a Mac

Mobile Devices

Jabber is installed through the MobileIron App Catalog or enterprise Google Play store. 

See the guide below for details:

HOWTO: Install Jabber on an iPhone

HOWTO: Install Jabber on Android