HOWTO: Request Zoom Videoconferencing Account

Zoom Video Conferencing

Zoom is a cloud-based platform for video conferencing, mobile collaboration, and online meetings.

Zoom’s web-based conferencing uses video and audio and allows collaboration between MacOS, Windows, iOS and Android mobile devices. Additionally, Zoom can be used with conventional phone lines to join meetings.

Key Features

▪ Video, audio and screen sharing

▪ Phone line support. International numbers available

▪ Traditional videoconferencing systems (Cisco & Polycom) systems support

▪ Large meeting/webinar support for up to 500 concurrent participants

▪ Chat, whiteboard, polling functionality available

▪ Same features and functionality available on both laptops/desktops (Windows and Mac) and mobile device apps (iOS and Android)


1 Zoom Account- $14/month, $168/annual


Request for a New Zoom Account/Upgrade

DFCI - Zoom Accounts for DFCI employees are provided by DFCI Telecom.

Please see for instructions on requesting an account.


All Others - To obtain a Zoom account, please submit a Audio Conferencing and Screen Sharing Requests request.

The form is available on the Service Desk website under Make a Request > Collaboration Tools > Audio Conferencing and Screen Sharing Request.


Request for a Zoom Account Cancellation/Downgrade

DFCI - Please contact DFCI Telecom 

All Others - If you want to downgrade your upgraded Enterprise Zoom account to a free Basic account, please email requesting the change.