Posted on
Updated on
February 1, 2024
Symptom
User gets an "Mobile Safari XX is not a supported browser" message when attempting to access the enrollment page.
Cause
http://enroll.partners.org is simply an easier to remember address that redirects to the actual enrollment page: https://partners.mobileiron.com/ireg/index.html
If that redirect fails, or the user attempts to manually navigate to partners.mobileiron.com, that root site is not designed for mobile browsers.
Resolution
Ensure the user is navigating to the correct page.
If the redirect at http://enroll.partners.org fails consistently, have them enter partners.mobileiron.com/go or https://partners.mobileiron.com/ireg/index.html manually.