HOWTO: Install Microsoft Office 2016 for Mac


  • How to get and install Microsoft Office 2016 for Macintosh


  • You will not be able to activate and use Office without an Office 365 License.
  • Processor: Intel only
  • Operating system: Mac OS 11 or later
  • Memory: 4 GB of RAM or more
  • Hard disk Space: 2.5 GB
  • Monitor: 1280 x 800 pixel or higher resolution
  • Enterprise Vault Plug-in is not compatible with Office 2016

Office 365 Account Information

An Office 365 account is used to activate Office 2016. It may also be called your Organizational Account.

  • Your Office 365 user name is the same as your Primary Email Address.
  • Your password is your Mass General Brigham password.
What is my primary email address?
If you are not sure of your primary email address, follow these steps:
  1. Go to

  2. Click Login, and then enter your User Name and Password.

  3. Your primary email address appears on the right side of the page below your user name.



    1. Users need to enroll their Mac into the Program for Enterprise Apple Support (PEAS)
    2. Launch Self Service from the Applications folder ( Go menu > Applications)

      Self Service

    3. Click the icon labeled Install Microsoft Office 2016

      Office 2011 Installation

    4. Click Install to confirm

    5. Click on the In Progress icon on the right-hand column to view installation status

      Office 2016 Installation

    6. You will be prompted that if you have not used Office 365 before to contact the Service Desk to request a license. If you have used Office on another computer, you do not need to request a license. Click the OK button.
    7. Office installation Succeeded. Now you can start using Office applications located in your Applications Folder
    8. When you launch Outlook, Word, Excel or Powerpoint applications you will to need to activate the software, please see link below for instructions.

Related Articles:

Go to KB0023933 in the IS Service Desk