Purchase a FlowJo Portal license

Posted on
Updated on

July 16, 2024

Overview

  • Enterprise Research Infrastructure & Services (ERIS) has negotiated a discounted price for those with a Mass General Brigham user id to purchase a FlowJo portal license. 
  • FlowJo Cytometry is a software package for analyzing flow cytometry data.
  • The purchase is for a single, annual FlowJo portal license.  Licenses are for individual use only.
  • The cost is an annual fee for a FlowJo portal license.  The License year starts on September 14th, regardless of when the license is purchased by the Researcher.
  • All upgrades within a license year will be available at no additional cost.
  • Each license owner must create a FlowJo portal account, to be able to use their license. 
  • Software pricing is available on the ERIS Website (Log in required)
  • Each license owner may use their license on any computer.  
  • The recommended browser is Google Chrome.
  • Mass General Brigham does not provide support for FlowJo, users must contact the vendor.

 

Requirements

  • You must have an active MGB Username.
  • Connected to the Mass General Brigham computer network or on VPN.
  • You must create a FlowJo portal account to use the license.  Your portal email account must match the email that was used to purchase the license.

Order FlowJo

  1. Via a Web Browser go to the internal website https://rcservices.partners.org.
  2. Click on Software.
  3. Locate FlowJo Cytometry and then click on the Order button.
  4. Log in with your Mass General Brigham username and password.
  5. Enter a valid fund number.
  6. Then click the Create Subscription button to complete the order.
  7. You will receive an email requesting that you "Accept Invitation"

  

Accessing the License

Once ordered, a User will receive an email to "Accept Invitation". This will bring you to the FlowJo portal.

  • If you have not previously done so, you will be asked to create a FlowJo portal account.  PLEASE NOTE: your email will be auto-populated and cannot be change.  Please complete the remaining fields.
  • The subsequent times, when accessing the portal you will need the email that you used for ordering and the password. 

Once in the FlowJo Portal, you may access your account by clicking on your initials on the right side of the top nav bar.

Your license may be used on any operating system.  You simply need to log in to the FlowJo Portal and add your credentials.

Google Chrome is the recommended browser.

 

CONTACTS:

Mass General Brigham billing questions: @email 

For more information support and other resources, please visit FlowJo Training and Documentation 

 

ERIS provides standard business-hours support (9AM to 5PM, Monday - Friday) for all supplied systems. Additional off-hours support will be provided on a best-effort basis. Please see the ERIS SLA page for additional detail. 

Go to KB0037838 in the IS Service Desk