Posted on
Updated on
February 4, 2025
Requirements
Note: The Jabber application will not appear in the Partners App Catalog unless you have requested to use jabber on an IOS device. This is an additional request if you are already using jabber on a computer...
- You must have access to Jabber | KB0026971
- iOS device (iPhone or iPad) must be enrolled into MobileIron | KB0031710
- iOS device (iPhone or iPad) must be enrolled into Intune/Company Portal | KB0041208
Install and Launch Jabber
- Install Jabber
- Ivanti Go: Go to the App Catalog tab within the Ivanti Go app. Refer to HOWTO: Install apps from the in-app MGB App Catalog within Ivanti Go for details
- Intune/Company Portal: Make sure you installed the Jabber App following How To: Install an App From Comp Portal (iOS and Android)
- On your mobile home screen, tap the Cisco Jabber App
- Tap Accept
Logging into Jabber
- Enter your MGB network user ID followed by @Partners.org
- Tap Continue
- When prompted for Certificate Validation, tap Accept
- Enter your MGB network credentials (Username and Password)
- Tap Sign In
Prompt to Update Credentials / Voicemail
- In the Jabber app, tap Update
- On the next screen, enter your MGB network credentials (Username and Password)
- Tap Apply.
Congratulations, you completed the Cisco Jabber setup!