HOWTO: Install Crashplan Backup Client for Windows


  • Installation instructions for Crashplan application


  • Platform: Windows 7, 10
  • Software: Crashplan
  • If you are using the Partners Wireless network you must be connected to PHSWIFI3 or connected to the Partners Wired network

Installation Steps:

    1. First Download the correct client from  Login with your Partners Username and Password
    2. Click on My Subscriptions located on the left side of the screen

  1. Then click on correct Client link to download Crashplan Client installer
  2. Locate the zip file
  3. Expand the zip file into a folder (DO NOT double click on the zip file as it will not install correctly)
  4. Double click on CrashPlanPROe_Win.exe file
  5. Follow the prompts to install the software
  6. After the application has been installed you will prompted to login
  7. If this is the first time installing the Crashplan application click on New Account and enter your information.  If you already have an account or received an email from with a username and password click on the Existing Account and use the account informat

Go to KB0018638 in the IS Service Desk

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