Posted on
Updated on
December 1, 2021
Purpose:
- Installation instructions for Crashplan application
Requirements:
- Platform: Mac OSX
- OS Version: 10.14, 10.15, 11.x
- Architectures: Intel & Apple M1
- Software: Crashplan
- If you are using the Mass General Brigham wireless network you must be connected to PHSWIFI3 or connected to the Mass General Brigham wired network
Installation:
-
- First download the correct Crashplan client from https://rcservices.partners.org Login with your Mass General Brigham Username and Password
- Click on My Subscriptions located on the left side of the screen
-
- Then click on correct Client link to download Crashplan Client installer
- Locate the downloaded file CrashPlanPROe_Mac_individ_XX.dmg
- Double click on the dmg file and then double click on Install CrashplanPro icon
- Follow the prompts to install the software
- After the application has been installed, you will prompted to login
- If this is the first time installing the Crashplan application click on New Account and enter your information. If you already have an account or received an email from rcc@partners.org with a username and password click on the Existing Account and use the account information you were sent.