green - services online

Research Computing Website Downtime 7 Dec 2019

December 7, 2019 9:00 am to 7:00 pm

Server maintenance is was scheduled for this website on Saturday, December 7th, 2019 from 9:00AM to 7:00PM EDT. This website to be down for a short time during the...

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REDCap Scheduled Downtime

December 7, 2019 9:00 am

Partners Healthcare REDCap: Scheduled Downtime

REDCap (https://redcap.partners.org/redcap) server maintenance is scheduled for Saturday, December 7th, 2019 from 9:00AM to 2:00PM EST. Please expect REDCap to be...

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DIPR Hosted Servers OS Patching 7 Dec 2019

December 7, 2019 9:00 am to 7:00 pm

Applies to: All Production and Non-Production DIPR VM's, databases and systems

The ERIS Infrastructure team continued patching all Non-Production and Production VM's and Systems this week...

yellow - pre-downtime, calls to action

Simches Datacenter UPS Maintenance 10 Dec 2019 6AM EDT

December 10, 2019 6:00 am to 8:00 am

Annual service and preventive maintenance of the UPS and Backup batteries will be performed next week. The UPS will be placed into bypass on utility...

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List Manager Limited Support

November 21, 2019 8:00 am to December 2, 2019 8:00 am

From Thursday, November 21, 2019 through Monday, December 2, 2019 at 8a.m., there will be limited List Manager (Lyris) support. The infrastructure will be supported, so...

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REDCap Restored 11 Nov 2019

November 10, 2019 9:00 pm to November 11, 2019 2:00 pm

REDCap (https://redcap.partners.org/redcap) was currently experiencing sporadic WebDAV/file server issues. These include users not being able to export data, upload files, or access uploaded files. ...

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Hosted Services Restored 11 Nov 2019

November 10, 2019 9:00 pm to November 11, 2019 3:30 pm

Several research websites and services were unavailable from Sunday, November 10, 2019 starting around 9p.m. until Monday, November 11 around 3:30p.m. EDT.

The root of...

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ERIS Website Hosting Restored 11 Nov 2019

November 10, 2019 9:00 pm to November 11, 2019 12:30 pm

ERIS Website Hosting Services are restored as of 12:30 PM EDT on Monday, November 11, 2019. Several research websites and services were unavailable beginning on Sunday, November 10...

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REDCap Scheduled Downtime

November 1, 2019 10:12 am

REDCap (https://redcap.partners.org/redcap) server maintenance is scheduled for Saturday, November 2nd, 2019 from 9:00AM to 2:00PM EST. Please expect REDCap to be down for a short time during the...

yellow - pre-downtime, calls to action

Compellent Controller Upgrade

November 10, 2019 2:00 pm

On Sunday, November 10, 2019, Dell Compellent SAN Controllers were replaced with new SC9000s. Many of our services rely on Compellent Storage Area Network (SAN) for underlying...

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RISC Website Maintenance 22 Sept 2019

September 22, 2019 9:30 pm to September 23, 2019 12:00 am

The https://rc.partners.org website was offline for a short period of time for infrastructure maintenance that took place Sunday, September 22 from 9:30p.m. to midnight EDT.

Please contact rcwebmaster@partners.org...

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Completed MySQL PostgreSQL and Storage Maintenance

September 22, 2019 9:30 pm to September 23, 2019 12:00 am

The MySQL PostgreSQL and Storage Maintenance on Sunday Evening has Completed. 

The MySQL, PostgreSQL, and Storage Maintenance that was scheduled for Saturday, September, 21st 2019...

yellow - pre-downtime, calls to action

MobileIron and iOS 13 and 13.1

September 24, 2019 1:00 pm

Applies to: iOS Users enrolled in MobileIron

The Partners MobileIron/EMM team has completed testing on latest GM build of iOS 13.1 Beta. Apple released iOS 13.0 on...

yellow - pre-downtime, calls to action

Windows 10 Upgrade for Non-standard PCs

January 6, 2019 3:54 pm

Microsoft is ending support for Windows 7. If you are currently running Windows 7 or older, you must upgrade to Windows 10 Professional by Jan...

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DIPR Hosted Servers OS Patching 28 Sept 2019

September 28, 2019 9:00 am to 2:00 pm

Applies to: All DIPR Servers

Production servers hosted by ERIS were patched on Saturday, September 28 starting at 9AM. If you are the owner of a server hosted...

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Complete ERIS MySQL and PGSQL Maintenance

August 24, 2019 10:00 am to 11:00 am

The ERIS Infrastructure team completed the maintenance on the ERIS MySQL and ERIS PGSQL servers. All servers and databases are up and online. If you...

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Research Computing Website Downtime 24 Aug 2019

August 24, 2019 9:00 am to 12:00 pm

This website was offline for a brief period during the maintenance window for MySQL Server patching on Saturday, August 24 between 9:00a.m. - Noon. EDT. This website, https://rc.partners.org, was unavailable for a few minutes while the...

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REDCap Scheduled Downtime: August 24th, 2019 9:00-10:00AM EST

August 24, 2019 9:00 am to 10:00 am

REDCap (https://redcap.partners.org/redcap) server maintenance is scheduled for Saturday, August 24th 2019 from 9:00AM to 10:00AM EST. There will be a short interruption of service during the...

yellow - pre-downtime, calls to action

FreezerWorks: Expected Downtime 8/18/2019

August 18, 2019 1:00 am to 5:00 am

On August 18th from approximately 1:00 am to 5:00 am, Freezerworks will temporarily be offline to complete planned server maintenance work. During this timeframe, we ask users to log out...

yellow - pre-downtime, calls to action

List Manager (Lyris): Downtime on 18 August 2019

August 18, 2019 8:00 pm to 8:30 pm

We are upgrading the List Manager (Lyris) system to v12.3.6 on Sunday, August 18, 2019, at 8 PM. We expect this release to take, up to 30...

yellow - pre-downtime, calls to action

Microsoft Windows Patch Tuesday

August 13, 2019 9:00 am

Did you know that Microsoft regularly releases security patches for its software products on the second Tuesday of every month? How frequently do you update your...

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ERIS Hosted Services

August 6, 2019 10:30 am
Several Enterprise Research IS services are offline starting at 10:30a.m. EDT on Tuesday, August 6, 2019. There was an issue with the underlying storage infrastructure. ...
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Securing your Network Connection at Assembly Row

August 13, 2019 7:00 am

Applies to:        Staff and Visitors at Assembly Row

The Network Access Control (NAC) program updates scheduled for Assembly Row on Tuesday, August 13 are canceled at...