Posted on
Updated on
December 1, 2021
Purpose:
- Installation instructions for Crashplan application
Requirements:
- Platform: Windows 7, 10
- Software: Crashplan
- If you are using the Partners Wireless network you must be connected to PHSWIFI3 or connected to the Partners Wired network
Installation Steps:
- First Download the correct client from https://rcservices.partners.org Login with your Partners Username and Password
- Click on My Subscriptions located on the left side of the screen
- Then click on correct Client link to download Crashplan Client installer
- Locate the zip file CrashPlanPROe_Win_individ_XXX.zip
- Expand the zip file into a folder (DO NOT double click on the zip file as it will not install correctly)
- Double click on CrashPlanPROe_Win.exe file
- Follow the prompts to install the software
- After the application has been installed you will prompted to login
- If this is the first time installing the Crashplan application click on New Account and enter your information. If you already have an account or received an email from rcc@partners.org with a username and password click on the Existing Account and use the account informat