HOWTO: Request or Cancel a Windstream Audio Account

Account Requests

To request a Windstream audio conferencing account, open a ticket with the IS Service Desk with the following information:

  • Conference line description:
  • Conference line chairperson:
  • Chairperson email:
  • Chairperson telephone number:
  • Cost center to charge:

Have the ticket placed in the appropriate telecom group:

MGH, MCL, CDH, SLM, PHC, PUC, SRH, and WDH: telecom - mgh
BWH, BWFH, NWH, and PCPO: telecom - bwh

Account Cancellations

To cancel a Windstream audio conferencing account, open a ticket with the IS Service Desk with the following information:

  • Conference line chairperson:
  • Chairperson email:
  • Chairperson telephone number:

Have the ticket placed in the appropriate telecom group as stated above.


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TRBL: Windstream Conferencing Line Issues

Go to KB0037079 in the IS Service Desk

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