HOWTO: Workspace for Windows Computers

This guide provides instruction on using Workspace to remotely access Mass General Brigham applications over the internet. Applications include:

  • Epic Hyperspace
  • PeopleSoft
  • Outlook Email

Opening Workspace when connected to the Network

Open a web browser and go to Workspace opens to the Home screen.

Opening Workspace when not connected to the Network

  1. Open a web browser and go to

  2. Enter your user name and password. Click Sign In.

  3. You will need to confirm your identity by entering a confirmation code sent by text message or phone call.

  4. The first time you log on, you are prompted to install Citrix Receiver.

    • Close all open applications and save your files to protect your work. The installation process requires a computer restart.
    • Follow the on-screen prompts to install Citrix Receiver and restart your computer.

  5. Click Log On. Workspace opens to the Home screen.

Navigating Workspace

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