How to access a group mailbox via Outlook Web Access

Platform: Outlook Web Access    
Browsers: Safari, Firefox, Chrome and Internet Explorer
Keywords: OWA, Group Mailbox,

You must have permission to open a group mailbox.  To request access, please contact the IS Service Desk and Open a ticket with Outlook Support-PHS.

    1. In your web browser, go to (OWA is now accessible from  instead of for Outlook 365 users.)

    2. Log in with your Partners ID and password.
    3. Click on your Name located in the upper right corner of the browser window:
    4. Choose the option "Open Other Mailbox" from the dropdown menu after clicking your name and a box will appear:

  1. Enter the name or the email address of the group mailbox and click the "Open" button.
  2. The group mailbox should then open.
  3. To switch back to your mailbox please follow steps 1 to 4.
Comments/Questions? Go to the article in the IS Service Desk

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