HOWTO: List Manager (Lyris) Retry Mailings on Transient Failures

 

Purpose:

These instructions help List Manager (Lyris) Administrators with retrying mailings on transient failures recipients.

 

Requirements:

1. Website address: https://researchlistadmin.partners.org

2. Must have List Admin permissions.

 

Steps:

1. Log in to https://researchlistadmin.partners.org.

2. Check that you are in the right list (see the top right corner).

3. Navigate to “Mailings” > “Mailing Status” > “All Outgoing Mailings Date

 

 

4. Navigate to the filter options and select the following options: Mailing Type = Active Mailings; Lists = (Your List Name)l; From = (Past Date); To = (Current Date/Mailing Date) and then click, "Go".

5. Select and click your “Message ID (blue hyperlink)”.

6. Click the “Recipients” Tab.

7. Click "Retry Mailing".

 

 

Support: Contact rcc@partners.org with questions or concerns.