HOWTO: Request a New Network Account

The specific procedure for requesting network access will depend upon the requestor's hospital affiliation.

Employees


BWH/MGH/PHS:

Partners computer accounts are triggered via Peoplesoft. For more information regarding this procedure, requestors should contact their HR Generalist and/or refer to the following links.

Please refer to your appropriate HR Dept Website and/or Phone number.

Status Request: Users looking for status should be directed to contact HR directly.


DFCI:

All network user requests are submitted through the Human Resources Staffing department. Requestors will need to contact their department’s PCF (Personnel Change Form) Originator or Preparer for assistance in adding a new user.”

How to get Network Access for a User

PCPO: Users should work with their manager to request an account via the PCPO User Request form. Users from PCPO Community practices can escalate a ticket to peoplesoft hr - pcpo for questions regarding the process. 

Faulkner: Please visit http://hr.partners.org/bwfh or call 617-983-7901

McLean:  Users requesting a network account need to go through their HR department

MVH:  Contact the Service Desk to have a ticket escalated to the techs - marthas vineyard assignment group..

MEEI: MEEI employees requesting a new Partners Network Account should be directed to contact one of the following Approval Managers.

NSMC: Network accounts are created by Human Resources. Contact HR if an account is needed. 

NWH:  Users requesting a network account need to go through their responsible manager.

We have developed an on-line password request form for Managers/Supervisors to request user access for new employees. An employee cannot request access for themselves. The request must come from their Manager/Supervisor. The form can be found on the Intranet using the following link: http://password.nwh.org/. Any Manager/Supervisor who needs access to the Password Request form should contact Human Resources to have a logon created for the on-line system.

PHH: Users requesting a network account need to go through their HR department

SCC: Contact the Service Desk to have a ticket escalated to the techs - cape cod assignment group.

Spaulding (SRH): Contact the Service Desk to have a ticket escalated to the techs - srh assignment group.

SHC: Contact the Service Desk to have a ticket escalated to the techs - shc assignment group.


Vendors/Consultants/Non-Employees

DFCI:

All network user requests are submitted through the Human Resources Staffing department. Requestors will need to contact their department’s PCF (Personnel Change Form) Originator or Preparer for assistance in adding a new user.”

How to get Network Access for a User

All Others

You must be on the Partners network to launch the link below to request a vendor account.

Refer managers to the Human Resources site linked below when they request a Vendor/consultant account, and tell the requestor to use one of the appropriate POI request forms listed on the page.

https://partnershealthcarehr.service-now.com/hrportal?id=ph_kb_article&sys_id=7cb79fcedb6c834012783c8f9d9619a1

 

 

 

 


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