Consumer Technology Management (CTM) was formed to create synergy between PC, Mac and Mobile teams to unify and operationalize the endpoint computing strategy. CTM anticipates and implements technology to mature capabilities across all device platforms so you can choose which device works best for you. CTM is working on the Next Enterprise Windows Solution (NEWS), Windows 10. Learn more about these services.



Manuela Stoyanov, Manager

Manuela is originally from Bulgaria. With a MS in computer science and electrical engineering, she has gained experience working at Microsoft and the Museum of Science in Boston. She first started at Mass General Brigham in 1997, and she currently manages the Consumer Technology Management team within ERIS. She coordinates innovative technologies and implementations for the client computing fleet, including desktop, laptop, and mobile computing devices. When not managing the CTM team, Manuela likes ballroom dancing and traveling.


Andrew Blanchette, CTM/Mobile Engineer

Andrew supports mobile technology at Mass General Brigham.


Ayenni Dougan-McKenzie, Network Administrator

Originally from Guyana, South America, Ayenni moved to the US and while in high school, he started working for Mass General Brigham as a IS summer intern at BWH. After that summer, he continued working there as a lab technician. He later attended Wentworth Institute of Technology, where he earned a BS in Computer Engineering. After graduating, he started working in Mass General Brigham IS in various roles up until his current role in Consumer Technology Management, where he has been assisting in configuring, managing, and testing the Windows 10 environment for Mass General Brigham. Outside the office, Ayenni likes to listen to music, watch anime, read, and travel, and you can often find him at home binge watching TV. Fun fact: he can play the Djembe, which is a rope-turned skin-covered goblet drum played with bare hands, originally from West Africa.


Ben Ford, End Point Engineer

Ben assists in managing the PEAS and EMM environments and provides third-tier support for Mac and Mobile.


Bob Newman, Systems Engineer 1

Before working at Mass General Brigham, Bob worked at Scansoft (a part of Xerox) and Pilgrim Telephone. He worked in technical support for both of those jobs. He has been at Mass General Brigham since 1998, and his main focus is supporting roughly 68,000 managed desktops, using Microsoft’s System Center Configuration Manager application. This entails distributing software, such as Crowdstrike, as well as distributing the monthly Microsoft and Adobe patches. When not at work, Bob likes to walk down the rail trail in his town or go out with friends to watch different Boston sports teams. You can often catch him around his neighborhood, entertaining his daughter and her friends.


Carla Spagnuolo, Apple Product Manager

Carla is responsible for all aspects of the Program for Enterprise Apple Services (PEAS), from definition to implementation including the procurement and build process, vendor management, rollout strategy, process refinement, and maintenance of the program’s infrastructure.


Daniel Bruchez, Endpoint Management System Engineer

Born right here in Boston at Brigham and Women’s Hospital, Daniel has been with Mass General Brigham from the very start! He grew up in Wellesley and attended Skidmore College, where he earned a BA in government. Before coming to Mass General Brigham, he worked at Apple for seven years. In that time, he held almost every role in the store, from sales, to business development, and four years as a technician. Daniel joined the ERIS site teams at Mass General Brigham in August 2018, and his job involved supporting researchers at the Brigham. In January 2020, Daniel moved to the Consumer Technology Management (CTM) team and will continue to work to keep Mac and mobile technology running smoothly so researchers can do their jobs seamlessly and efficiently. In his free time, he likes to hike, kayak, read, have game nights with friends, and watch too much Netflix. Daniel is happiest in, on, and around the water, and he enjoys being out in nature reading or kayaking. Fun fact: he used to be on a US swim team and carpooled with a then future Olympian.


David Boothe, Windows Engineer

Focusing primarily on MS Windows technology, the Systems Designer will focus on the design, development, maintenance and support of imaging and deployment configurations, including client/server infrastructure support and maintenance for SCCM, Hyper-V/VMM, MDT, GPO, OSD and others.


David Nguyen, Systems Engineer

Originally from Vietnam, David attended Boston University, where he earned a BS in electrical engineering 1990. Before joining Mass General Brigham, he worked for Microsoft as a Visual Basic Technical Support Engineer. He has been with Mass General Brigham since February 1997, and his current role involves custom tools development, scripting and group policy. Outside of work, David is a martial arts instructor. He enjoys golf, martial arts, and traveling.


Jeffrey Ngo, Mobility Engineer

Jeff supports mobile technology at Mass General Brigham.


John Graves, Network Administrator 1

Coming from Springfield, Massachusetts, John has been with Partners since February 1998. He assists in deploying desktop updates, application and software to Partners managed devices via SCCM. He also assists with testing on Windows 7 and 10. When he’s not behind the computer screen, John, or “Gravy” as he likes to be called, likes to barbeque, go fishing, and play with his dog. He also enjoys supporting local musicians around the south shore.


Mostafa Faddouli, Windows Engineer

Mostafa is planning, designing, and supporting the next Mass General Brigham Windows endpoint solution (Windows 10), and he evaluates tools and products related to the improvement of the new endpoint implementation.


Pierre Larose, EMM Analyst

Pierre supports and assists with mobile applications such as MobileIron.


Rick Burrows, Technical Lead & Project Manager